Call back request

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Seller_LYRn0eCkJ9Y72

Call back request

Requesting for a call back from amazon selling support not going through is anyone facing the same.

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6 replies
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Seller_64jziShTiTjOq

You can only get a callback if you are on the Professional selling plan, and even then it’s not guaranteed if they are too busy to do phone calls. You could try posting your problem on here for advice from other sellers

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Seller_LYRn0eCkJ9Y72

Yes I am a professional seller, am just asking if its a general problem with amazon

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Seller_pSmOMHxVIzqsN

I can’t get a callback either, nor can I connect to a chat associate…

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Seller_LYRn0eCkJ9Y72

Still unable to request a call back from Amazon seller support or even chat, is a general thing

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Seller_y3VbJa9Ams35g

cant get a callback even though none of my listing are allowing customers to customize or add to there baskets soo annoyed as today is probably our last big selling day this year. Raised a case to just be told they don’t see a problem we have not had a sale since 11am this morning so annoyed at the lack of support

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