Click & drop 6x4 printing issue zebra GK420d
Hi Everyone
Can anyone help with a printing issue i have.
I recently got a Zebra GK420D to print off address labels via RM click & drop but the labels are not printing onto the whole of the label.
Instead they are just showing a quarter of the pdf image.
I’ve set everything to 6x4 in click and drop and printer settings but it’s still doing it.
Pic of a test print via printer and an address label shown here.
Hope somebody can help as just bought printer.
Seller_K6vPnSz48l0oy
If the info above does not work, then call the Zebra helpline they are great, I wasted hours a few weeks ago with a very similar problem to you when I had to change laptop, one call and they sorted it within minutes.
Another option to try
Go into Zebra printer settings -Advance on left there is a calibrate button, press that, 2x labels should come out, then turn off and back on again, this may fix it.
10 replies
Seller_xUKHc5xSYJmI4
Have you tried resetting the printer holding the button down?
Seller_K6vPnSz48l0oy
If the info above does not work, then call the Zebra helpline they are great, I wasted hours a few weeks ago with a very similar problem to you when I had to change laptop, one call and they sorted it within minutes.
Another option to try
Go into Zebra printer settings -Advance on left there is a calibrate button, press that, 2x labels should come out, then turn off and back on again, this may fix it.
Seller_WAFpUcIfpQPQB
managed to sort it out in the end so thanks for all your replies.
no more paying for ink or labels now!
Seller_WAFpUcIfpQPQB
Zebra help advised me upon the installation wizard not to press install printer as certain drivers are still loading and wait for printer to install itself.
Seller_saK5Ah2SaNYjL
Hold the right hand button down until it flashes 4 times. You should do this every time you load a new roll. It tells the printer where to find the beginning and end of each label.