Click & drop 6x4 printing issue zebra GK420d

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Seller_WAFpUcIfpQPQB

Click & drop 6x4 printing issue zebra GK420d

Hi Everyone

Can anyone help with a printing issue i have.

I recently got a Zebra GK420D to print off address labels via RM click & drop but the labels are not printing onto the whole of the label.

Instead they are just showing a quarter of the pdf image.

I’ve set everything to 6x4 in click and drop and printer settings but it’s still doing it.

Pic of a test print via printer and an address label shown here.

Hope somebody can help as just bought printer.

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10 replies
Tags:Shipping labels
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Seller_K6vPnSz48l0oy
Most helpful replyThis reply was marked most helpful by the original poster.

If the info above does not work, then call the Zebra helpline they are great, I wasted hours a few weeks ago with a very similar problem to you when I had to change laptop, one call and they sorted it within minutes.
Another option to try
Go into Zebra printer settings -Advance on left there is a calibrate button, press that, 2x labels should come out, then turn off and back on again, this may fix it.

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10 replies
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Seller_xUKHc5xSYJmI4

Have you tried resetting the printer holding the button down?

10
user profile
Seller_K6vPnSz48l0oy
Most helpful replyThis reply was marked most helpful by the original poster.

If the info above does not work, then call the Zebra helpline they are great, I wasted hours a few weeks ago with a very similar problem to you when I had to change laptop, one call and they sorted it within minutes.
Another option to try
Go into Zebra printer settings -Advance on left there is a calibrate button, press that, 2x labels should come out, then turn off and back on again, this may fix it.

00
user profile
Seller_WAFpUcIfpQPQB

managed to sort it out in the end so thanks for all your replies.

no more paying for ink or labels now!

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user profile
Seller_WAFpUcIfpQPQB

Zebra help advised me upon the installation wizard not to press install printer as certain drivers are still loading and wait for printer to install itself.

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Seller_saK5Ah2SaNYjL

Hold the right hand button down until it flashes 4 times. You should do this every time you load a new roll. It tells the printer where to find the beginning and end of each label.

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