Seller_FUQe8mTVQVvrh
Your account is at risk of deactivation
Hello Fellow Sellers!
It says 'Your Late Dispatch Rate is 20%; the target is 4%'
So I called amazon customer support and they said that this is just a warning message. How can I get rid of this warning message? How to protect my self? Will they actually deactivate my account?
Kindly share your opinions on this matter
Tags:Account Health, Seller Support
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3 replies
Seller_FQHkqHJI5SqTh
For want of stating the obvious; despatch your orders on time.
And yes they will suspend your account if there is no improvement.
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Seller_ZJhFeE3tNKzfh
as above, there’s no opinions available here, just facts.
Your Late Despatch Rate is over 20% because you shipped or at least confirmed shipment of 20% of your orders after the expected shipping date.
Do you know what your handling time is?
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