Thank you for asking. I messaged seller support and they didn’t seem to understand what I was telling them just sent me link back to the help page very disappointing and offended me no help.

In the end it appeared to be an issue or glitch with Amazon. (Not my card or bank as seller support suggested) I re entered my card details and it was fine. Fingers crossed it fixed now.

@Winston_Amazon

Hi please help, There seems to be an error or glitch as here I am two weeks later and the same issue has happed again, why does this keep happening to me? I have checked with my bank there is no issue and everything was fine and payment went through last week with no problems.

It seems every time Amazon tries to send me my balance on Monday evening they say my card is invalid! it is not! I have re added the card 5 times each time I get a thank you your card is now verified but then when I go back to my account page I get the message that my payment is not valid and only have limited access to my account. I’m really fed up with this and seem to be going round in circles. Please help

Edit: I Just checked my bank and there is a pending charge from Amazon it is trying to take the £1 reserve for verification at least 5 times?

Edit: reported the issue to seller support again: case log number: 9857482792

@Ezra_Amazon @Julia_Amazon @Sakura_Amazon_ @Simon_Amazon @Spencer_Amazon @Winston_Amazon

Hi can someone please help me with this issue which I have explained in the previous posts with my payment card becoming invalid every Monday

This has now happened 3 times to me on Monday for the last 4 weeks when Amazon presents my balance payment to me.

I have told seller support but they can’t explain to me why this is happening first week they say it must be a problem with my bank or card, It’s not as I have checked with my bank and last week they said I had to wait 24 hours for it to be verified.but this doesn’t explain why this keeps happening.

Every Monday at around 6.30pm I receive a email telling me my payment is on its way, then a few minutes later I get another email telling me Action Required: Please Update Your Amazon Selling Account Credit Card.

I re add my card it’s tells me it’s valid and has been verified but I’m still locked out of my selling account, it takes a few tries and several hours until the next morning for me to be able to get back into my account, and then it all starts again on the next Monday.

To me this seems to be glitch, I’ve had no issues receiving my balance from Amazon in this time period.

Please can this be sorted as it’s stressful and frustrating for this to happen every Monday.

it happened again. Been going on for a month now.

I think I have the same problem; all of a sudden Amazon decided that charge method I have used for years is not valid even though nothing had changed and it's not even close to expiry.

I changed it to another credit card, Amazon took £1 but said it's still not valid because they couldn't charge to it.

I logged in on a other browser and it **may** be okay but only time will tell!

hopefully some ones looking into it now over on this post, definitely affecting other sellers too

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/d21b49c0-afcc-4eca-bce3-315b72fcc30d?postId=d21b49c0-afcc-4eca-bce3-315b72fcc30d