Hello fellow sellers and Community Managers,

I’m looking for guidance on how to escalate a serious concern involving possible review manipulation on a competing listing.

After reviewing the listing’s recent review activity, I noticed a pattern that appears highly unusual. The listing appears to have gained around 150 reviews within one month, which equals a review velocity of more than 5 reviews per day. This seems unusual because the product does not appear to have significant sales volume or a normal review history that would support such a sudden increase.

Many of the recent 5-star ratings also seem to come from buyer profiles with only one lifetime review. These accounts appear to have reviewed the product as their first and only review activity.

By contrast, the lower-rated reviews, including 1-star to 3-star feedback, appear to come from more established buyer profiles with longer and more varied review histories across different product categories.

This contrast raises concerns that the listing may be benefiting from coordinated or inauthentic review activity, which could be unfairly influencing its ranking and customer perception.

I have already reported this issue through Report Abuse, and I have also reported the suspicious reviews individually one by one. However, I have not received any response or update from any channel so far.

The related complaint IDs are:

Complaint ID: 12444883042

Complaint ID: 12444813542

Complaint ID: 12418427932

Complaint ID: 12390301112

Has anyone had success getting Amazon to manually review this type of statistical review pattern or perform a deeper audit of suspicious review activity?

I would appreciate it if a Community Manager could review these complaint IDs and escalate the matter to the appropriate policy enforcement team if needed.

Thank you.

@Cooper_Amazon

@Manny_Amazon

@Topher_Amazon

@Sandy_Amazon

@Bryce_Amazon

@TaylorR_Amazon

@Joey_Amazon

@Kai_Amazon