Shipment status not updating

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Seller_z82FGNT7RKBxx

Shipment status not updating

Our package was delivered to the warehouse on the 13th of July. Status is still showing as “shipped” in Seller Central. It’s been more than a month without an update. They won’t let me reconcile because it’s still under “shipped”. Opened cases, no useful response. Any suggestions?

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Tags:Seller Central
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Seller_vMsxjZPrdu6uI

Hi

how do you know it was delivered. is that via your courier tracking if so have you spoken with them

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