Verifying Credit Card - Business Acc
Hey guys,
I am struggling to verify my credit card which is very frustrating. It keeps asking me to replace the credit card but I only have one.
It is a business bank account, so on the actual card it has my name (“John Smith”), but on the bank statement it doesn’t, it has the business name (“Happy Joe Ltd”). I am not sure if this discrepancy is causing the issue but it is very frustrating that I cannot access my full seller account and have no visibility of when this issue will be solved.
Any help would be much appreciated
11 replies
Seller_7VbclcPFFRTnc
from help -
Why is my credit card listed as invalid?
We verify your credit card based on the following requirements. Violating one or more of the requirements below will result in your card being denied by Amazon.
- The number that you entered should match the number on your credit card.
- The billing address that you entered should match the billing address on your credit card statement.
- The CVV code you entered should match the code on your credit card.
- The card expiry date should be at least six months from when you add the card.
- The card holder’s name that you entered should match the card holder’s name on your credit card (in the Latin-script alphabet).
- The card should not be a prepaid, virtual or gift card.
- The card should be chargeable in the currency of the Amazon store(s) for which the card is being provided.
- The card should have an adequate credit limit to pay for the charge.
- If you were asked to enter a unique security code by your financial intuition, the code you entered should match the code sent to the card holder via SMS, email or token.
If your card meets all the requirements above but is still listed as invalid, we recommend trying a different card or contacting your financial institution for assistance. If you have tried at least two different credit cards that meet the requirements above and all of them were denied, contact Amazon Selling Partner Support for assistance.
Seller_E1tL96jZVmoUq
I think I know the issue.
My bank has a person address (card linked to but doesn’t show on bank statement) and correspondence address (on bank statement but not linked to my specific card). This is worth noting for others. I have now updated my card billing address.
Is there a way to delete the other billing addressses?
Also - how long will it take Amazon to verify my account now it is corrected?
Thanks guys.
Seller_E1tL96jZVmoUq
Nope - thats just the name on here.
but yes we are Ltd company