Hi, I am receiving returns from customers which state ‘customer damaged’. These are tights which were sent out completely new, unworn and in original packaging. A few customers have returned them in a disgusting state, obviously worn them for a night out as they are covered (and I mean covered) in hair and fluff. Original packaging ripped or missing too. Amazon say that they don’t reimburse sellers for customer damaged items, yet they have refunded the customer? This does not make sense? Surely, if customer damaged, Amazon should not refund, or if they do they should reimburse sellers cost of item? Any advice appreciated…Thanks