removing my prodcuts for no reason
Amazon has removed my products 3 times now for the most absurd reasons. I have to keep getting it put back up constantly. Why does it keep getting removed and how do I stop this. Would appreciate the help!
removing my prodcuts for no reason
Amazon has removed my products 3 times now for the most absurd reasons. I have to keep getting it put back up constantly. Why does it keep getting removed and how do I stop this. Would appreciate the help!
9 replies
Seller_ZJhFeE3tNKzfh
It is hard to offer any help when you don't tell us any of the reasons you've been supplied, or what the products are.
Seller_AwyYhGIXjU648
Hi, my product is a first aid kit, the first time it was removed because they of the ice pack that it has in it as they said it contained something it didn’t. The second time was because a pair of tweezers looked like a needle even though if they just looked a bit closer it blatantly wasn’t. And now the third time is because an anti sceptic wipe contains benzalkonium chloride even tho it’s perfectly legal to sell it in a first aid kit without any sort of subscription as it is not a cream or medicine that needs a subscription. I tried explaining this to them multiple times for almost 2 months now but the Amazon seller help are useless. Too make matters worse, for one of these months my listing was removed they charged me £200 in advertising fees for this product but I’m not too sure what they were advertising as they’ve removed it. I’m not even done, they emailed me a date 17/02/25 for automatic product removal, I checked today, and it’s now 02/02/25 with no notification or email or anything. It’s not very nice what’s going on here and every time I try speak to someone they send us a picture of everything in the first aid kit, which I do, and give us up to 10 days and we’ll get back to you. They always get back after 10 business days and it’s always they same automated email like no one actually looked at the photos I sent. They keep saying a specialist will deal with this massive inconvenience but it seems like an AI is doing it. Amazon seller support is being very difficult and I’ll greatly appreciate help.
Seller_ZJhFeE3tNKzfh
You do seem to have been hit multiple times there. I can't advise myself but they unfortunately all sound like data driven checks.
Amazon is well known to use a sledgehammer to crack a nut and it looks like you may have just been very unlucky.
Sadly, it is simply an issue with the platform.
Can't advise on the advertising fees unless it covered a period when the product was still on sale. Do you have other products on sale? Ad fees apply if someone clicks on one of your ads or promoted items but then goes onto buy anything from you in some cases.
Seller_AwyYhGIXjU648
nope, but the listing was removed and not on sale and it still charged £200, I think I hopefully sorted it out though.
Seller_PRZw57LPEMEmB
I keep getting this "Your offer is paused for potential quality issues. Click Edit to confirm your listing details, and then click Save and Finish to reactivate your product." There is absolutely nothing wrong with my listings but losing out on so many sales because they keep taking them down. Amazon is a joke.
Seller_TqdgVQYUGnWHb
they take down 100s of listing of mine from fbm and didnt tell me, ongoing issue it seems.
Seller_MMNNYY8rQOYhQ
Have you had any complaints or customer returns for the items?