I signed up for Amazon seller some months ago and I added my bank card. I verified the account some days back and the next day Amazon sent a mail saying my account has been declined as my subscription was declined. I tried another card and it still didn’t work. I kept on trying and then they’ve charged my card 5 times, 1 euro each for verifying for 5 Europe countries even though it says I won’t be charged. They’ve also charged me £30 for subscription and still it still says I need to update my payment method and my account is still deactivated. I don’t understand what’s going on

I have no violations but my account has been deactivated I still have over £600 in the account that I would like to retrieve. The last email I had said that the hold on the funds had been lifted but I my need further verification , I have provided all the required ID but when I go to notifications and account health and click on reactivate account I get this message below. If somebody could contact me and talk me through what I need to do .

Thanks you

Verification Failed

We have failed to verify the information that you have provided. If you have further questions, please contact Seller Support/Selling Partner Support.

We have a shipment which Amazon have received at FBA, but the units are stuck in FC processing and have been now for over 10 weeks. These are oversized units and Amazon being Amazon have started charging storage fees right from the off. This means we've had 2+ months of storage fees charged. This is absolutely unfair as the units are not available and customers cannot buy them, even with a long lead time.

Any cases we create for seller support to assist with get 'transferred' and then we hear nothing back. Any and all help appreciated.