Urgent hazmat sds / exemption paperwork question
Hello everyone,
I am trying to create a shipping plan for a private label product but it says that my item is under hazmat review and asking for the above documents.
I have an SDS from my supplier but it is in chinese, am i still able to upload this chinese document? The safety check was conducted by a large chinese company called SGS however the document is in chinese, can i still upload this document or should i do something else?
The product is definitely not HAZMAT at all, it is a bathroom product made from plastic.
Can someone please give me some advice on what i should do in this situation, i’d greatly appreciate it.
Thanks
5 replies
Seller_EJIX7rqDNQJi2
I am afraid that the Chinese document will not be accepted.
Seller_DTrNv5POp8UZl
There is nothing on the help pages to say the SDS has to be in English so I would upload and see what they say but there are exemption sheets that you can download can complete (on the right hand side of the link below)
https://sellercentral.amazon.co.uk/gp/fba/material-safety-data-sheet/index.html
The system looks for keywords so even if the sheet doesnt apply just complete - I had hazmat once for a clear empty glass bottle for reed diffusers but it picked up the word reed diffuser and so went under hazmat as they are liquid/oils - I just put under ingredients “clear empty glass bottle” and it passed so sometimes it can just be a formality…Also though I sell massage oils and they wont accept anything withouth the SDS eventhough I know its not hazardous so its hit/miss
My advice as I do LOADS for hazmat is to be persistent and your first encounter will likely be bots so upload the SDS & Exemption sheet separately and leave it 5 days then open a case (if it doesnt pass) and you will get auto bot copy paste replies telling you to upload again and close case / just keep reopening and youll get a human its frustrating
Seller_aewmY5iJCx8l8
@Nobles_Products send and email to your supplier and tell them to give a English translated version of SDS and that’s it upload it and you are all sorted but then you need to keep in touch with amazon otherwise they take a lot of time. Goodluck
Seller_FHX0VoLg4PHhl
Hi,
I am also having the same issue. I have uploaded an exemption sheet, but that was around a week ago and I still have had no response at all. And now when I click on the listing it doesn’t even say awaiting approval, it just says nothing as if I hadn’t even uploaded anything.
I can’t even seem to find any easy way of contacting someone at Amazon to find out either? Really feeling stuck here.
Any help or advice would be much appreciated.
Thanks
Liam