Restricted Products - Clarification appreciated

Hi there,

I’ve recently been hit by a spate of Restricted Product Notifications without any clear reasoning as to why these products are restricted - the most recent example said “This product is not allowed for sale on Amazon”. One of the products that was in this list as being marked as restricted was the following:

B07NGQT5YS - War Drawing Bomber Plane 1936 Wellington UK Cutaway Art Print Framed Poster Wall Decor 12X16 inch

The product above is an illustration of a plane from World War 2. There are no offensive symbols on the plane. I currently have an active case challenging this removal (case id 6441895102)

I’d really appreciate some clarification on why these products are deemed restricted and some more detailed guidelines on which products will potentially be deemed offensive as the policy guidelines are very broad.

Most of our restricted products have had the words “War” or “Propaganda” in them. The vast majority of them are Recruitments posters or photos from the war and contain no graphic or offensive imagery. Whenever I open a case on the subject I simply am told “these products are restricted”.

I deal primarily in art over a very broad range of subject matter so I have had to try and guess what the root cause is and have had to pre-emptively take thousands of products down globally, many of which seem to make no sense to take down, as the recent addition of the Account Health Rating has made this a constant source of stress within my team. Our rule is that account health is king.

This has become an issue this year, once the pandemic started. When the pandemic began we started seeing scores of our art products with the words “Mask” or “toilet” removed en-masse. Now we are seeing similar behaviour with words like “propaganda”

Thanks in advance for your support