Seller account verification pending still
I’m sure I’m not the only one with this issue.
I sent the required documents in at the start of the yr. Amazon were quick to respond to tell me I had sent the wrong documents.
Finally around March I sent in the correct paperwork and my account was put to pending.
It has been pending ever since. Whenever I ask for an update, I just get a generic reply that it is being processed.
I rely on Amazon selling as my main source of income and this is impacting my selling.
How long does it take and would it not be more helpful to show stages of the process instead of being so vague.
Is there a way to escalate it or would this just join the queue with all the other escalated cases.
I am aware there has been an influx of new sellers over the last yr.
But I have been selling for several years now with no issues so you would think the verification should be faster for those already selling.
10 replies
Seller_ejwc84JNL5Uk6
Unfortunately by sending wrong docs in your verification only dated from when they received the correct ones. Its the same team doing new sellers and re-verifications so its the same long queue. Just dont chase them as this will reset you backwards.
Seller_Rg2Y9yHWwUsMm
Whats the main frustration is we are ready to enroll our trademark and this doesn’t seem possible while in verification process if anyone knows anymore about this would be grateful Thank You
Seller_4OIobTIliNqon
I have the same issue as you. I pray every day for a fast review.
Seller_ESdCppF1o0cm6
that is really long time, i am someone who just recently opened an account and not even made single sell as yet, first i received my shipment late from china becoz of covid and now the amazon put my account on hold.
i am thinking if i can deactivate this account and open new one maybe as i not not even made single sell as yet., but i have labelled all my products with amazon barcodes , not sure if i can use same barcodes in case i open new account … 3-4 months is such a long time specially when the document is directly issued by HMRC