Problem with Valid Tracking Rate 75.61% as all of my 10 orders which flag as invalid is actually valid and delivered on time
Hello guys, I'm experiencing ongoing issues with my Valid Tracking Rate (VTR) system where 10 orders have been incorrectly marked as "not valid tracking number" despite having valid tracking details and courier information, with all orders delivered on time. My Valid Tracking Rate for non-exempted shipments has dropped to 75.61% and continues to decline daily. I already contact Amazon Customer Support via live chat and every single time they told me "Greetings,
Thank you for your continued patience. We are currently researching your issue in partnership with the responsible team and will provide an update as soon as any additional information becomes available." So here is all of my orders which marked as invalid:
Order ID's: 205-2487204-2529949 , 204-7456459-1178714 , 204-0574114-4828306 , 203-9370640-7954717 , 206-1094146-8854728 , 206-6227676-2421960 , 206-3699633-2193967 , 205-7952473-8489162 , 202-6923437-5982738 , 026-4829270-9702718
Every single day have new one and the old ones didn't removed. Can you reviewed and help me please:
@Spencer_Amazon @Julia_Amazon @Julia_Amzn , @Winston_Amazon , @Sakura_Amazon_ @Sakura_Amazon__ @Sarah_Amzn , @Simon_Amazon @Maja_Amazon @Ash_Amazon @Ezra_Amazon @Jessica_Amazon_ @Adam_Amazon_ @Abella_Amazon
Problem with Valid Tracking Rate 75.61% as all of my 10 orders which flag as invalid is actually valid and delivered on time
Hello guys, I'm experiencing ongoing issues with my Valid Tracking Rate (VTR) system where 10 orders have been incorrectly marked as "not valid tracking number" despite having valid tracking details and courier information, with all orders delivered on time. My Valid Tracking Rate for non-exempted shipments has dropped to 75.61% and continues to decline daily. I already contact Amazon Customer Support via live chat and every single time they told me "Greetings,
Thank you for your continued patience. We are currently researching your issue in partnership with the responsible team and will provide an update as soon as any additional information becomes available." So here is all of my orders which marked as invalid:
Order ID's: 205-2487204-2529949 , 204-7456459-1178714 , 204-0574114-4828306 , 203-9370640-7954717 , 206-1094146-8854728 , 206-6227676-2421960 , 206-3699633-2193967 , 205-7952473-8489162 , 202-6923437-5982738 , 026-4829270-9702718
Every single day have new one and the old ones didn't removed. Can you reviewed and help me please:
@Spencer_Amazon @Julia_Amazon @Julia_Amzn , @Winston_Amazon , @Sakura_Amazon_ @Sakura_Amazon__ @Sarah_Amzn , @Simon_Amazon @Maja_Amazon @Ash_Amazon @Ezra_Amazon @Jessica_Amazon_ @Adam_Amazon_ @Abella_Amazon
8 replies
Seller_hOZNPw7G8FIjl
There's a few threads about this already :)
Seller_ZVAz3d5lZuGid
@Seller_AVO7TSF4iJKcP - nearly all of those forum mods you have tagged have not been active on the forum for months, some even years !! - so presumably no longer employed in that role.
Some of the current ones are Kai, Manny, TaylorR, Christine.
