Not able to contact Seller Support - button disappear

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Seller_bIcsRL7ZNZx2t

Not able to contact Seller Support - button disappear

Hello,

Since some time when I click the Contact Seller Support button, there is a window that pops up on the right side and then the button “Contact Us” disappear, so I can only see Forums and Case Log. And it does not matter if I use Amazon.com or UK.

Any suggestions and help are much appreciated.

Thank you.

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3 replies
Tags:International expansion
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Seller_YG9h4AQdoZCkr

Actually - mines the same - I have to click on ‘Get support’ at the bottom of the page, which then brings up a similar window on the right but this one has the ‘contact us’ button between ‘forums’ and ‘case log’.

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Seller_DROodOAYHftnc

It is there, but not very obvious !

You need to click on ‘contact us’ at the bottom of that box on the right, then select ‘My issue isn’t listed, contact support’ - it’s the last of the ‘Quick Actions’. When you do that you will then be able to choose from the menu what your issue is.

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