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amazon blocked access to my old account with brand registry connected to it
for the love of god - i am hoping someone has experienced this issue and had a solution to the problem.
Here's what happened:
1. opened an amazon account in 2018 and brand registry is connected to it.
2. i stopped selling on it a few years ago
3. i decided to start selling again so i tried to log on but to my surprise, they blocked my account and cannot regain access to it.
4. i decided to open a new amazon account using a new email address so i can start selling again, HOWEVER i need permission from my old account to sell on my new account (because of the brand registry already set up)
5. NOBODY from Amazon is helping me to regain back access to my old account.
HELP!
4 replies
Seller_k2X0L9mVRT0pW
Im afraid you shouldnt have opened a second account. You will have to regain access to the original account as the second one wont be allowed. Was the old account deactivated for some reason?
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