How to ask FBA remeasure product correctly?
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Seller_5BXvYIXfR2Ob1

How to ask FBA remeasure product correctly?

Dear All:

For one of my items, I received 4 different measurements in two days. mainly the height is wrong, I know the height is around 2cm, but they insist the height is 6.5cm.
The FBA refuses to remeasure it since they have done it twice within 60 days.
So, do you guys have any better ideas to escalate the issue?

cheers

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23 replies
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Winston_Amazon
In reply to: Seller_5BXvYIXfR2Ob1’s post

Hey @Slick_Linc,

Any updates on this? Have FBA remeasured it in the end?

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Seller_5BXvYIXfR2Ob1
In reply to: Seller_5BXvYIXfR2Ob1’s post

The issue is finally sorted, thanks for all your supports.

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