How to I speak to someone in seller support? There used to be a contact link on the Seller Support home page but it is no longer there?

Can't able to make changes in catalog as seller support is saying that they have requested the brand representative for the approval but I don't have any brand representative named "Steward".

Case id: 10589088192

Also let me know from where I can see the option to remove or add brand representative.

And let me know that what lower customer ID means and how to make it improve if there are 2 brand owners with same roles?

Hey everybody,

I would like to know what you think about Amazon's seller support. Whenever I encounter issues with Amazon, which happens multiple times a day, I reach out to seller support. However, I find that they often don’t understand the problems or Amazon's policies. Most of the time, they either don’t help at all or just copy and paste from the FAQ.

The biggest issue is that the advice they give often contradicts Amazon's policies. Additionally, phone support is frustrating because their microphones are of poor quality, and their accents are difficult to understand, making communication nearly impossible.

Am I the only one facing these issues, or is this a widespread problem? We pay significant fees to Amazon, and yet the service we receive is subpar. I believe we deserve better from a company valued at over a trillion dollars. What are your thoughts?