Unfortunately that’s the problem

Many brands only allow certain retail stores to stock their products and don’t allow amazon resales etc

RA on amazon is not viable - for this and many other reasons

It maybe helpful if you post the ASIN for more in depth analysis.

However if you brought from a retailer such as Boots and it is branded such as No 7 or Soap and Glory then it is unlikely there will be anyway back from this.

It is lucky it is a parallel import as you can normally recall stock from Amazon if you hold your stock there. If it was a counterfeit allegation you normally can’t recall stock.

Hi,

Did you buy from a retailer or distributor as they are totally different things?

Hello @Hello_Stores,

Virgil here to assist.

Based on your post, we understand you need assistance in appealing a trademark and a parallel import violation on your account.

In order to get an in-depth understanding of the issue, we would request you to kindly post the screenshot or text of the performance notification pertaining to the deactivation of the ASIN(s) in question.

Thank you @The_Little_Shop, @Smiley_Guy for your valuable inputs on the issue.

I appreciate you providing updates about your account. Please continue to post any relevant information in relation to this topic so it can be addressed at a later time.

Best Regards,
Virgil.

…and there lies your problem , as explained above.

Buying from retail or anywhere other than from the legitimate brand owners choice of distributor is a no go on Amazon, regardless of your invoices or receipts it will not fly, if you want to engage in this type of selling then stick to the other sites where you can do this.
Brand owners will not tolerate reselling of retail items bought from their customers.

I’ve pulled all my stock and acknowledged the violation.

To recap, I can only purchase stock from the brand owner themselves or their distributor and sell it as new? Wouldn’t I need the brand owners permission to sell it from their distributor?