Account Verification takes too long
Hi,
My account is been verify since more than a month now.
Despite the fact that I found this a bit long, my main problem is the lack of communication.
When asking to support they always request to send a email to the verification team, but the only answer we get is an automated reply with the same info… sad.
I just need a time frame so that I can organise my business. If it’s 3 month it’s fine ! but please let us know !
Any comment most welcome !
Many thanks
10 replies
Seller_EHYOwAkoZV3Hb
Not the answer you want and not helpful but how long is a piece of string?
It really is as simple as that! Verification can take days, weeks or months and varies from person to person.
Seller_QlN0mmCAFPtjZ
As Rugsy states , there is no answer to this . Just so you know , my first verification took 9 months , and the second took many months too . Cannot recall how long the second one took but it was much much longer than the month you have experienced so far
Seller_390A855lnDJhu
After reading things on here i was worried when i got requested for verification last Thursday evening. Submitted my documents, was verified by the time i woke up on Friday morning.
Hope you get yours sorted.
Seller_Aoeq66UaTYBSu
Hi guys, thanks for sharing !
I’m french but living in Mauritius Island and the company I used to register is located in Mauritius. I also had to use a Payoneer Account (as Amazon do not allow to connect a Mauritius Bank account… weird)
Any way, do you thinks this can be the reason ?
If I open it with my french company would it be faster ?
There were really fast to reply to me when one of my document wasn’t correct (like 2 hours) but as soon as they got everything they just became silent… it’s quite funny regarding the fact that they are promoting on French TV to boost merchant subscription…
Seller_Aoeq66UaTYBSu
Hi everyone,
Just to let you know that I’ve been approved today 
Now it’s time to work !
Cheers
Seller_Aoeq66UaTYBSu
Hi Northstake,
It took 2.5 month approximately.
To be honest no I haven’t bombarded them with email or other, which I guess can be unproductive a the end. (there is human behind an email, so been polite is always good practice and more efficient when you ask something ) but I was contacting them around once every 2 week let say, just checking if their automatic reply was still working 
On the other side I talk to them because they charged me the 25 Pounds so I was asking for a refund (because I wasn’t verified), may be it helped…
Also be aware that you can still use their other services (like FBA) if you sell on your own platform (I do not right now, but I was thinking doing it if I couldn’t be approved within the next month).
I cross fingers for you guys. Good luck with your business !
