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Seller_PddjyPOWAIQ8d

Sudden Buy Box lost / Featured Offer ineligible

Hi @Kai_Amazon @Spencer_Amazon

We are experiencing an issue where our account has suddenly lost all Buy Boxes/Featured Offer eligibility without any apparent reason. Our account health metrics are completely normal, and we have not received any performance notifications from Amazon to indicate a problem.

For example:

•⁠ ⁠ASIN: B00WZQTCS8

Even when our offer is the lowest price with fast delivery, or in some cases the only competitive offer, the listings still show “No Featured Offer.”

I have attached a screenshot of ASIN B00WZQTCS8 as an example, which clearly demonstrates this.

Based on recent discussions in the forums, it seems this issue is impacting a number of sellers, not just us. We’d greatly appreciate any insight from other sellers or clarification from Amazon on whether this is a technical error or an intentional change in Featured Offer eligibility.

Thank you.

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10 replies
Tags:Buy Box, Listings
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Seller_PddjyPOWAIQ8d

Sudden Buy Box lost / Featured Offer ineligible

Hi @Kai_Amazon @Spencer_Amazon

We are experiencing an issue where our account has suddenly lost all Buy Boxes/Featured Offer eligibility without any apparent reason. Our account health metrics are completely normal, and we have not received any performance notifications from Amazon to indicate a problem.

For example:

•⁠ ⁠ASIN: B00WZQTCS8

Even when our offer is the lowest price with fast delivery, or in some cases the only competitive offer, the listings still show “No Featured Offer.”

I have attached a screenshot of ASIN B00WZQTCS8 as an example, which clearly demonstrates this.

Based on recent discussions in the forums, it seems this issue is impacting a number of sellers, not just us. We’d greatly appreciate any insight from other sellers or clarification from Amazon on whether this is a technical error or an intentional change in Featured Offer eligibility.

Thank you.

Tags:Buy Box, Listings
00
83 views
10 replies
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Seller_PddjyPOWAIQ8d

Sudden Buy Box lost / Featured Offer ineligible

Hi @Kai_Amazon @Spencer_Amazon

We are experiencing an issue where our account has suddenly lost all Buy Boxes/Featured Offer eligibility without any apparent reason. Our account health metrics are completely normal, and we have not received any performance notifications from Amazon to indicate a problem.

For example:

•⁠ ⁠ASIN: B00WZQTCS8

Even when our offer is the lowest price with fast delivery, or in some cases the only competitive offer, the listings still show “No Featured Offer.”

I have attached a screenshot of ASIN B00WZQTCS8 as an example, which clearly demonstrates this.

Based on recent discussions in the forums, it seems this issue is impacting a number of sellers, not just us. We’d greatly appreciate any insight from other sellers or clarification from Amazon on whether this is a technical error or an intentional change in Featured Offer eligibility.

Thank you.

83 views
10 replies
Tags:Buy Box, Listings
00
Reply
user profile
Seller_PddjyPOWAIQ8d

Sudden Buy Box lost / Featured Offer ineligible

Hi @Kai_Amazon @Spencer_Amazon

We are experiencing an issue where our account has suddenly lost all Buy Boxes/Featured Offer eligibility without any apparent reason. Our account health metrics are completely normal, and we have not received any performance notifications from Amazon to indicate a problem.

For example:

•⁠ ⁠ASIN: B00WZQTCS8

Even when our offer is the lowest price with fast delivery, or in some cases the only competitive offer, the listings still show “No Featured Offer.”

I have attached a screenshot of ASIN B00WZQTCS8 as an example, which clearly demonstrates this.

Based on recent discussions in the forums, it seems this issue is impacting a number of sellers, not just us. We’d greatly appreciate any insight from other sellers or clarification from Amazon on whether this is a technical error or an intentional change in Featured Offer eligibility.

Thank you.

Tags:Buy Box, Listings
00
83 views
10 replies
Reply
user profile

Sudden Buy Box lost / Featured Offer ineligible

by Seller_PddjyPOWAIQ8d

Hi @Kai_Amazon @Spencer_Amazon

We are experiencing an issue where our account has suddenly lost all Buy Boxes/Featured Offer eligibility without any apparent reason. Our account health metrics are completely normal, and we have not received any performance notifications from Amazon to indicate a problem.

For example:

•⁠ ⁠ASIN: B00WZQTCS8

Even when our offer is the lowest price with fast delivery, or in some cases the only competitive offer, the listings still show “No Featured Offer.”

I have attached a screenshot of ASIN B00WZQTCS8 as an example, which clearly demonstrates this.

Based on recent discussions in the forums, it seems this issue is impacting a number of sellers, not just us. We’d greatly appreciate any insight from other sellers or clarification from Amazon on whether this is a technical error or an intentional change in Featured Offer eligibility.

Thank you.

Tags:Buy Box, Listings
00
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10 replies
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Kai_Amazon

Hi @Seller_PddjyPOWAIQ8d, Thanks for reaching out about your Featured Offer Eligibility concerns. Have you contact to Seller Support? If so, please share your case ID. We will investigate your case.

Help page:

Best,

Kai

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user profile
Kai_Amazon

Hi @Seller_PddjyPOWAIQ8d, Thanks for reaching out about your Featured Offer Eligibility concerns. Have you contact to Seller Support? If so, please share your case ID. We will investigate your case.

Help page:

Best,

Kai

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