Missing products from Alibaba!
My products have not arrived from Alibaba, after 5 months. Amazon has acknowledged the discrepancy, but stated it is ‘closed’. Does that mean they will not investigate, will I get reimbursed for the products?
17 replies
Seller_7VbclcPFFRTnc
Not from amazon if they were never sent there
Did you contact your supplier ?
Hopefully you paid through a trusted source ?
Seller_NoMNQDGnEW5Bx
Where does the tracking say they are?
Seller_KTCWhXZx5L4PL
Yep, tracking number used to try to identify its position. But no response!! Alibaba stated after 90 days, no complaints can be investigated
Seller_KTCWhXZx5L4PL
For a newbie, yes over £500.00, Do you know how I could reclaim it, any ideas.
Seller_KTCWhXZx5L4PL
Okay, will do, thanks !! No! I was too terrified!!
Yea, I sent two orders at the same time, one to my home address which arrived, the other to FBA, has not yet arrived, I think my shipping technique was good, just the product disappeared, or not sent.
Thanks for your support
Seller_NoMNQDGnEW5Bx
I would suggest if the supplier isn’t responding when you ask for tracking that they never sent the items. Were they labelling/prepping them too for you?
Presumably they’d given you box weights etc for the shipment
