Amazon

Secondary User Permissions

by Seller_pv1buAq3Tv24B

4 years ago

Hi, I have setup a secondary user on my account but need them to have access to the case log to raise and review new support tickets. But they do not have access to the this, and i can not see in the user permissions page a setting for this.

Thank you

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Seller_f5cnodyVjLD4S

In reply to: Seller_pv1buAq3Tv24B’s post

4 years ago

Go to Settings in Seller Central (top right) User Permissions and scroll down to bottom for Settings > manage your cases and assign.

Seller_pv1buAq3Tv24B

In reply to: Seller_pv1buAq3Tv24B’s post

4 years ago

Hi Thank you, but the user has this setting active but still no access?

the get the below error;

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Secondary User Permissions

Seller_f5cnodyVjLD4S

Seller_pv1buAq3Tv24B

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