Hello@Spencer_Amazon @Ezra_Amazon @JiAlex_Amazon@Ezra_Amazon Please HELP!!

I am writing this out of sheer frustration. For the past month, our brand has been stuck in a "Buy Box Death Loop" for several ASINs.

Every time we lose the Buy Box, we open a case. Every time, the support team "manually restores" it. But just a few hours later, the system triggers the suppression AGAIN. This is a joke.

I have talked to many other sellers who are facing the exact same issue. We are all discussing this, yet no real solution has ever been provided by Amazon.

Here is the reality:

The "Competitive Price" is Absurd: Sometimes the system suggests a competitive price of around £1. This is physically impossible for a high-quality product. How can the system be so far off?

Platform Differences: You cannot compare Amazon to other platforms blindly. Amazon’s commission and fee structures are completely different. Comparing a premium Amazon listing to a random external link is not an "apples-to-apples" comparison.

Products are NOT the Same: Our products are functionally different from the external links the system is scraping. But we are never given the chance to explain.

The "System-Generated" Excuse: Every time we ask for a permanent fix, we are told "it's the automated system" and "humans cannot unlink it." If a system is broken and hurting honest, hard-working sellers, it SHOULD be fixed by humans.

We are Brand Registered sellers trying to run a legitimate business. We are tired of being told to "just wait" or "lower the price" to a level that would bankrupt us.

Amazon, please take this seriously. We need a real technical solution to break these incorrect links once and for all, not just another temporary manual fix that expires in 5 hours.

Case IDs for reference:

12272964042, 12261349102, 12251145832, 12154643832