"The SKU for this item is unknown or cannot be found."
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Seller_ueaboVCuZ64sz

"The SKU for this item is unknown or cannot be found."

Hello, I’m trying to add a product to my inventory. I get to the “Packing details” form and normally I select ‘no prep needed’ and ‘seller labels units’ but for some reason on this product I’m getting the following error:

1 Error

The SKU for this item is unknown or cannot be found.

If you have resolved all errors, please save your updated packing template.

What’s causing this or how do I fix it? Never had a problem like this before!

Kind regards

P.S The product I’m trying to list is ungated as I can create a FBA listing.

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13 replies
Tags:Listings, SKU, Subscribe & Save
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Seller_7VbclcPFFRTnc

Have you just converted it to fba ?
Mine do this if I only converted it 10 minutes previously

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Seller_DTufFoxJuMU0M

I was getting this error before when my listings were being refused for one reason or another. Check your drafts and see if it’s in there

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Seller_eKEzKdfAeHRea

Does anyone know how to resolve this? I’m adding to an existing product on amazon. When I get to the packaging details page I select ‘no prep needed’ and for who labels units? I select ‘by seller’. However I can’t then save and continue as I get the error ‘The SKU for this item is unknown or cannot be found’. How can I resolve this?

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