Delivering by hand?
Are we allowed to deliver by hand or is this an Amazon no-no? I’ve just sold a CD to a customer who lives nearby…
20 replies
Seller_EJIX7rqDNQJi2
You can deliver your orders in person if you wish but at your own risk, as you will lose all protection against INR.
Seller_Um75lpkae2TCH
Don’t do it. The money you’re saving on posting will not be enough to cover the therapy you’ll need after dealing with amazon A-Z guarantee.
Seller_rGtEcZnu0JTRD
You are allowed to deliver by whatever means you like, but as others have said it will be at your risk as there is obviously no tracking. We have done this, but generally to people we know - even had our neighbours on the industrial estate order from us, not knowing they were - this of course was a no-brainer for us to hand deliver - they had their item within 5 minutes, even Amazon drones could not match that service 
Seller_nex6aLZ9HPynF
If it’s just a few pounds, I would.
Done it many times without issue. If it’s off value, I would go down tracking route.
Seller_P9WE9DmQhKbaT
When ever this issue comes up there always a few voices warning about issues with customers such as A-Zs, customers leaving negative feedback as they feel they have been over charged on postage etc but based on my experience I don’t think there is anything to worry about, other than the odd small letter box. Since i have been selling on Amazon I have hand delivered the best part of 100 items
Seller_k4H5v9VB5NnjF
When I delivery locally I get the customer to sign a letter which states what they have received so it will deter them from doing an INR. It won’t hold water with Amazon if they do (It would in court) but I’ve never had a customer cheeky enough to do it
Seller_fOnpKVMLf64VJ
I do it all the time, had one order at 11 am they had it before mid day!! I have never had any issues just positive feedback and comments, when you explain its your company and alot of things in life now have lost personal touch, buyers have to admire that.
How i see it is, you know where they live 
Seller_cJms0GbotqqtV
Yes, it is allowed. I usually deliver by hand if the address is near me, my storage unit or the route between them. I have never had an INR or A-Z arising from this. I am surprised by how often the recipient doesn’t realise that they bought from a third-party seller rather than from Amazon.
Paul
Seller_xUKHc5xSYJmI4
We usually deliver all our local orders same day within the hour. Take a photograph of the house when delivered should any problems arise. Iphone stores location day date and time.
Seller_vNJRtTMxd54dj
I often deliver local ones by hand, its quick, cheap and never had a problem.
