Hi @Seller_4uKIP5ARPyO4W,

Thank you for reaching out to us. I understand you're unable to upload images manually through the product page.

Here are the troubleshooting steps:

Check Your Image Specifications:

• At least 500 pixels on the longest side
• Maximum 10,000 pixels in height or width
• Use RGB color model (preferred over CMYK)

Verify Your Product Setup:

• Ensure your SKU is active in your catalog
• Check that there are no pending data validation issues

Try the Standard Upload Process:

1. Go to Inventory > Manage Inventory
2. Select your product
3. Click the camera icon
4. Select your file
5. Wait for processing - Images can take up to 24 hours to appear after upload

Alternative Methods:

• Try using the Image Manager for bulk uploads
• Use inventory file template for image uploads

Please contact Seller Support if the problem persists.

Help page:

• Image file was corrupted or of an unexpected format
• Manage Images
• Images not appearing on the detail page

Best,

Kai