Hi Everyone,
I'm reaching out for assistance with a problem I'm experiencing on Amazon. I'm trying to create a product listing for an item that comes in two different colors. Amazon has suggested using inventory upload to create the listing quickly, but I keep encountering Error Codes 8572 and 8566.
Error 8572 mentions that the UPCs, EANs, ISBNs, ASINs, or JAN codes I'm using don't match the products I'm trying to list. On the other hand, Error 8566 states that the SKU doesn't match any ASIN, and the product data provided isn't eligible for ASIN creation. It advises checking that the UPC/EAN/GTIN is registered in the G1 tool or ensuring that the brand name used matches the UPC/EAN/GTIN. Despite following these steps, the issues persist.
I've sought help from Amazon and provided all necessary information. The brand I intend to list the product under is registered on the brand registry, and I have a registered trademark certificate from the UK IPO office.
Previously, I had to list the product under a generic brand name to obtain the FKSKU barcode and FBA labels for shipping to the Amazon warehouse. Now that the product has arrived at the Amazon Fulfillment Center, I deleted the previous listing in order to create a new one under the registered brand name to benefit from the extended brand registry features. However, I'm encountering the same error codes.
Amazon's response has been slow, and I recently received an email stating that my inventory has been marked for automatic removal due to no active listings. I've provided documents, including a trademark certificate and GS1 certification, to enable listing under the GTINS purchased from GSI UK.
I don't want my inventory to be removed. This business is my passion, and I'm puzzled as to why this is happening despite following all the steps. If anyone from Amazon Seller Support sees this, please assist me. My case ID is 9872232132, and the batch ID for my inventory upload is 65377019883.
Any advice or support on resolving this issue and linking the new listing to the present inventory would be greatly appreciated.
Thank you,
Adam's Selection
