EU - Responsible Person/GSPR Regulations
Is anyone else waiting for their documents to be accepted/verified?
We submitted ours well over 3 weeks ago, and are still waiting. In the meantime, I can't list any new products and we're paying for these services to a third party - so in effect losing money.
I've tried opening a case with seller support, but as usual they seem non the wiser.
2 replies
Cooper_Amazon
Good Evening @Seller_L7r7lC30GBvkX,
I wanted to stop by and see if I could be of assistance on this discussion. The Compliance team has an estimated response time of 10 to 15 business days. The team experiences a high volume of cases so we do request your patience.
In the meantime, if you could share your CASE IDs that are associated with compliance documents you are waiting for a response on, I can see if we can escalate them directly to the compliance team.
I look forward to your response. Have a great rest of your night.
Sincerely, Cooper_Amazon
