Restricted product policy violations
I recently had a listing blocked that has been selling for many years. "Restricted product policy violation'. When I click submit appeal it goes to Product Policy Compliance Page were zero violations are showing. I sell drum brushes for percussionist. I have no idea why this listing was taken down and cannot get an answer from Amazon. Typical AI generic responses. I just restocked my inventory and now I am losing sales and rank. Anyone else had this problem recently? Thanks
3 replies
Seller_iobipI6xASRkh
What is the entire violation?
A single word can cause the most random violation issue, even if it is unrelated to your category.
Emet_Amazon
Hello @Seller_Wdz2KB5siBaii,
Thank you for posting your concerns with a listing being removed.
Due to our limited visibility into your account, as mentioned by @Seller_iobipI6xASRkh. would also ask that you provide a bit more information surrounding your situation. Can you provide the ASIN, related case ID and the policy associated to the situation? This will help us in looking further into the situation to provide guidance or next steps on resolving the issue.
They have also mentioned that these issues can be associated to the product detail path or phrasing of something, has there been any recent listing updates?
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
