Hello everyone.

My account has been deactive for 5 months.

Although I have made all my efforts, I can't reactivate my account.

I tried to submit all the utility bills I have, the company documents, my ID card, my passport, my bank and credit card account breakdowns, but they all failed.

Believe me, I searched the entire Amazon forum and Google to find a solution to me.

I received consultancy from people with more knowledge of Amazon.

Whatever I do, I can't get positive results.

I cannot open a case or request a call because I am a deactive position of my account.

I have a new account I don't even have any listed product.

I want to close my account and open a new account, but my account is deactive and is not allowed to close my account.

If I open a new account in this way, I know that it will be deactive too in my new account.

I'm really stuck.

I spent quite a lot of effort and money to sell in Amazon.

I don't want to give up here, but I don't really know what to do.

Nobody by Amazon does not communicate with me to solve the problem.

The only thing they tell me is the instructions about how to submit the documents.

I sent appeals at least a hundred times and read the instructions they mentioned a lot.

I am a new amazon seller and when creating my account, maybe I may have made a mistake to create a Mismatching in the address section.

However, it is very unjust that my entire account is deactive forever because I made this mistake and that I have no other chance.

I am ready to prove myself in any way if isomeone contacted with me, but someone needs to help me with it.

If there is any Amazon official following this forum, I would like them to help with my problem.

Thanks in advance.

@Seller_VJ4XoAkjDpjPH , @Seller_fgtTzyHQfOM1x , @Seller_XUNeUuvrQDpgP , @Seller_yk3kzHpjMMa4B , @Seller_pKdF0dnvoraDu , @Seller_mIRnuhdx7l5sN @Seller_Huz6FT08OxHAR @Seller_TSXM2A5nxWSuH

hi

if I downgrade my account for a few months when I upgrade again my feedback and and longtime opening history be affected?

best regards

Hi dear sellers community. I am a new seller and had my UK seller account neat and clean all the times since 2019. I was Amazon student and spent a lot of money on learning from courses. I even paid pro account fees for 6 months just to learn about different seller tools. My brother was learning about Amazon too at the same time and I used to show him my seller central tools at different times. Once he had logged into my account and just changed the display name because he was naive and was just learning and new to the selling process, Amazon seller team deactivated my account saying that it was linked to another account and they constantly mention the display name that my brother changed and they think it's a new company and my account has been linked to it. I have submitted many documents as evidence and explained many times for the past 7 months that my account had been deactivated in error by the selling team and it wasn't linked to any other account at all and it's only myself who has access to this account and I even changed my password but Amazon seller team sends me the same reply again and again. I then made a fresh account in the US and it has an active listing and they deactivated that too because of this UK account. I am so much frustrated and have no where to go because there is no one to talk to. I need advice and suggestions please. I appreciate your time. Kind regards