Amazon buy shipping tracking numbers
We have been using Amazon’s buy shipping to post items and have just had a customer message claiming INR. When I check the order there is no tracking number showing, I have checked others and they are all the same. How can I find this information to check if the packages have been delivered? I previously used click and drop - integrated to Amazon and the tracking numbers were uploaded automatically. Hopefully someone here can help. TIA
15 replies
Seller_7VbclcPFFRTnc
if you are buying standard 1st or 2nd class Letters or Large Letters and paying amazon for them, there are no tracking numbers
Seller_taDBgt7LctucW
If you drop them off at the post office to get scanned then I believe the proof of posting shows the delivery confirmation number also.
Seller_ypZ3zQH7KTGEM
I have been in contact with Amazon and they tell me to claim for non delivery through the carrier, Royal Mail, but of course I can’t do that without a tracking number. My postage confirmation does not show any tracking numbers either. I (wrongly) assumed that Amazon would upload the numbers when I bought the postage through them as Royal Mail does. I only switched to “buy shipping” after getting warnings that my account was at risk - even though all tracking numbers were showing. Now it seems as though we have to manually write each number down from the postage label, which will take a great deal of time. This is the first INR I have had since changing over and it seems as though I have no option but to refund without knowing if it’s delivered or not.
