Issue adding new product to my account
I have been trying to add a product on Amazon to sell. Every time I try to add the product. I get a message from Amazon saying you are using another brands intellectual property and the product cannot be added.
This product is not even available in the uk and on Amazon.
How do I proceed with this.
Issue adding new product to my account
I have been trying to add a product on Amazon to sell. Every time I try to add the product. I get a message from Amazon saying you are using another brands intellectual property and the product cannot be added.
This product is not even available in the uk and on Amazon.
How do I proceed with this.
0 replies
Kai_Amazon
Hi @Seller_ZEWPKmxsZvZ8i,
Thank you for reaching out to us. Please double-check the product details:
- Ensure you're not using any trademarked terms in your product title, description, or bullets
- Remove any brand names that you don't have permission to use
- Check if you're using any copyrighted images
Documentation options:
- If you own the brand, submit trademark registration documents
- If you're an authorized reseller, provide authorization letters from the brand owner
- If it's a generic product, ensure you're using your own images and descriptions without referencing protected brands
Help page:
Please contact to seller support and share your case ID with us.
Best,
Kai