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Read onlyWhen creating a shipment for FBA and printing out the shipping label to attach to the box, the barcodes and text are all blurry, with the barcode lines being zig-zaggy.
I have completed all troubleshooting my end, and am finding that when I print literally any other barcode, there is no issue, it has something to do with the labels being provided by UPS.
This specifically relates to the Thermal Printer sized option. Printing on normal paper is fine. There is some kind of issue with the scaling of the labels provided for UPS.
Please note, if I do the same thing for other providers, its fine. If I print Click and Drop labels for Royal mail for FBM labels, they are clear and crisp.
Is anybody else having this issue?
Hello @Seller_8e211KIYUU5lZ,
The zigzag barcode issue is usually caused by printer dithering settings. Go to Devices and Printers > Right-Click on your Printer > Printer Preferences > Graphics and set dithering to “none”. If that doesn't work, try reducing print speed or adjusting printer heat settings. Also, check your label dimensions are correct: width 105 mm & height 102 mm for 4×4 labels.
For more information, you can visit Troubleshooting Quality Issues with Shipping Labels.
If you get any error/code messages, please contact seller support with screenshots of the issue. To contact them, go to Seller Central > Help > Help and resources, or click here.
Regards,
Angie 🐝