We think this is a new way scammers do to us for our FBM orders. It's New at least to us.
ORDER# 114-4438996-9446647
ORDER# 114-3648592-6261053
This buyer purchased two orders and requested to return all two orders. We found out it was purchased by the same buyer because of their address (171 EDGEMOOR RD DN114068, WILMINGTON, DE 19809) and looked to us that they used two Amazon accounts to purchase from us because two orders didn't link to each other.
They returned the order# 114-4438996-9446647 first with the reason: Better Price Available, then they got our provided return label and this is the part that the nightmare began. They used photoshop tool and changed all the shipping information on the actual shipping label to completely different ones (the shipper and receiver's name and address are not even our name or their name). They googled any business around us in Texas and modified the delivery name and address to that location.
UPS scanned the package and realized the big label said 5200 Gold Spike, but the tracking said 801 Airway Dr (our address), so that's when they applied the small label with our address on the package. As long as the tracking number is valid, all carriers will ship it no matter what. This customer 100% believe that Amazon will issue a full refund as soon as the package is marked as delivered. It's very scary.
Our regular UPS driver caught it twice (we are so thankful for our UPS driver and it's very important to have one like him) when he delivered the second return package to us (same method: Better Price Available return request, flat white envelope, modified shipping information and inside was not our products). We checked and this buyer only put papers and a sim card in the flat white envelope and returned to us.
We think it's something that we would need to report to Amazon.
The buyer's address is a shipping company forwarding products to overseas and they tried to scam sellers on all E-commerce platforms including Amazon.
This is their information: Shipbox Wilmington - 171 EDGEMOOR RD DN114068, WILMINGTON, DE 19809
PLEASE BE CAREFUL AND ALERTED, ALL OF SELLERS OUT THERE. THESE SCAMMERS ARE EVOLVED.


