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Seller_MCLmkJcL7iQ9c

Kitchen Knives ASINs are Inactive in the UK

Hi,

I have had 9 of my ASINs go inactive all of which are kitchen knives that I have been selling for 3 years now successfully. I have lost over £30k in estimated sales since the ASINs became inactive.

I have escalated to the Managing Directors office 3 times and was redirected to the Executive Escalation Department. The Executive Escalation Department have promised that they are looking into it but it has been 8 days with no resolution.

My Case IDs are below:

Case ID: 10590603602

Case ID: 10580894982

Case ID: 10579050182

Please can anyone help me get this issue resolved or have any advice?

I have the uk_knife18 attribute on all ASINs, I use AVD and I am an FBA seller. I have tried deleting and remaking all listings with no success.

@Roberto_Amazon

84 views
44 replies
Tags:Product compliance, Regulations and standards
00
Reply
user profile
Seller_MCLmkJcL7iQ9c

Kitchen Knives ASINs are Inactive in the UK

Hi,

I have had 9 of my ASINs go inactive all of which are kitchen knives that I have been selling for 3 years now successfully. I have lost over £30k in estimated sales since the ASINs became inactive.

I have escalated to the Managing Directors office 3 times and was redirected to the Executive Escalation Department. The Executive Escalation Department have promised that they are looking into it but it has been 8 days with no resolution.

My Case IDs are below:

Case ID: 10590603602

Case ID: 10580894982

Case ID: 10579050182

Please can anyone help me get this issue resolved or have any advice?

I have the uk_knife18 attribute on all ASINs, I use AVD and I am an FBA seller. I have tried deleting and remaking all listings with no success.

@Roberto_Amazon

Tags:Product compliance, Regulations and standards
00
84 views
44 replies
Reply
44 replies
user profile
Seller_MCLmkJcL7iQ9c

Here are all the replies I have received from seller support/escalations tea/MD office ,with no update provided in 8 days.

This is mind blowing that they can do this to specific sellers in a category whilst other sellers are still able to sell./

img

00
user profile
Seller_MCLmkJcL7iQ9c

More replies with no updates....

imgimgimg
00
user profile
Seller_MCLmkJcL7iQ9c

@JiAlex_Amazon@Roberto_Amazon @Angie_Amazon

Please help, My Case IDs are below:

10599812432

10579050182

10590603602

00
user profile
Julia_Amzn

Hello @Seller_MCLmkJcL7iQ9c,

Thank you for reaching out.

I will address your case and keep informed on any updates.

Best,

Julia.

00
user profile
Julia_Amzn

Hello @Seller_MCLmkJcL7iQ9c,

@Roberto_Amazon and I have some good news for you this Friday afternoon. 😃

We received an update from the partner team about your ASINs being active again!

We are awaiting confirmation from your end.

Cheers,

Julia.

00
Follow this discussion to be notified of new activity
user profile
Seller_MCLmkJcL7iQ9c

Kitchen Knives ASINs are Inactive in the UK

Hi,

I have had 9 of my ASINs go inactive all of which are kitchen knives that I have been selling for 3 years now successfully. I have lost over £30k in estimated sales since the ASINs became inactive.

I have escalated to the Managing Directors office 3 times and was redirected to the Executive Escalation Department. The Executive Escalation Department have promised that they are looking into it but it has been 8 days with no resolution.

My Case IDs are below:

Case ID: 10590603602

Case ID: 10580894982

Case ID: 10579050182

Please can anyone help me get this issue resolved or have any advice?

I have the uk_knife18 attribute on all ASINs, I use AVD and I am an FBA seller. I have tried deleting and remaking all listings with no success.

@Roberto_Amazon

84 views
44 replies
Tags:Product compliance, Regulations and standards
00
Reply
user profile
Seller_MCLmkJcL7iQ9c

Kitchen Knives ASINs are Inactive in the UK

Hi,

I have had 9 of my ASINs go inactive all of which are kitchen knives that I have been selling for 3 years now successfully. I have lost over £30k in estimated sales since the ASINs became inactive.

I have escalated to the Managing Directors office 3 times and was redirected to the Executive Escalation Department. The Executive Escalation Department have promised that they are looking into it but it has been 8 days with no resolution.

My Case IDs are below:

Case ID: 10590603602

Case ID: 10580894982

Case ID: 10579050182

Please can anyone help me get this issue resolved or have any advice?

I have the uk_knife18 attribute on all ASINs, I use AVD and I am an FBA seller. I have tried deleting and remaking all listings with no success.

@Roberto_Amazon

Tags:Product compliance, Regulations and standards
00
84 views
44 replies
Reply
user profile

Kitchen Knives ASINs are Inactive in the UK

by Seller_MCLmkJcL7iQ9c

Hi,

I have had 9 of my ASINs go inactive all of which are kitchen knives that I have been selling for 3 years now successfully. I have lost over £30k in estimated sales since the ASINs became inactive.

I have escalated to the Managing Directors office 3 times and was redirected to the Executive Escalation Department. The Executive Escalation Department have promised that they are looking into it but it has been 8 days with no resolution.

My Case IDs are below:

Case ID: 10590603602

Case ID: 10580894982

Case ID: 10579050182

Please can anyone help me get this issue resolved or have any advice?

I have the uk_knife18 attribute on all ASINs, I use AVD and I am an FBA seller. I have tried deleting and remaking all listings with no success.

@Roberto_Amazon

Tags:Product compliance, Regulations and standards
00
84 views
44 replies
Reply
44 replies
44 replies
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user profile
Seller_MCLmkJcL7iQ9c

Here are all the replies I have received from seller support/escalations tea/MD office ,with no update provided in 8 days.

This is mind blowing that they can do this to specific sellers in a category whilst other sellers are still able to sell./

img

00
user profile
Seller_MCLmkJcL7iQ9c

More replies with no updates....

imgimgimg
00
user profile
Seller_MCLmkJcL7iQ9c

@JiAlex_Amazon@Roberto_Amazon @Angie_Amazon

Please help, My Case IDs are below:

10599812432

10579050182

10590603602

00
user profile
Julia_Amzn

Hello @Seller_MCLmkJcL7iQ9c,

Thank you for reaching out.

I will address your case and keep informed on any updates.

Best,

Julia.

00
user profile
Julia_Amzn

Hello @Seller_MCLmkJcL7iQ9c,

@Roberto_Amazon and I have some good news for you this Friday afternoon. 😃

We received an update from the partner team about your ASINs being active again!

We are awaiting confirmation from your end.

Cheers,

Julia.

00
Follow this discussion to be notified of new activity
user profile
Seller_MCLmkJcL7iQ9c

Here are all the replies I have received from seller support/escalations tea/MD office ,with no update provided in 8 days.

This is mind blowing that they can do this to specific sellers in a category whilst other sellers are still able to sell./

img

00
user profile
Seller_MCLmkJcL7iQ9c

Here are all the replies I have received from seller support/escalations tea/MD office ,with no update provided in 8 days.

This is mind blowing that they can do this to specific sellers in a category whilst other sellers are still able to sell./

img

00
Reply
user profile
Seller_MCLmkJcL7iQ9c

More replies with no updates....

imgimgimg
00
user profile
Seller_MCLmkJcL7iQ9c

More replies with no updates....

imgimgimg
00
Reply
user profile
Seller_MCLmkJcL7iQ9c

@JiAlex_Amazon@Roberto_Amazon @Angie_Amazon

Please help, My Case IDs are below:

10599812432

10579050182

10590603602

00
user profile
Seller_MCLmkJcL7iQ9c

@JiAlex_Amazon@Roberto_Amazon @Angie_Amazon

Please help, My Case IDs are below:

10599812432

10579050182

10590603602

00
Reply
user profile
Julia_Amzn

Hello @Seller_MCLmkJcL7iQ9c,

Thank you for reaching out.

I will address your case and keep informed on any updates.

Best,

Julia.

00
user profile
Julia_Amzn

Hello @Seller_MCLmkJcL7iQ9c,

Thank you for reaching out.

I will address your case and keep informed on any updates.

Best,

Julia.

00
Reply
user profile
Julia_Amzn

Hello @Seller_MCLmkJcL7iQ9c,

@Roberto_Amazon and I have some good news for you this Friday afternoon. 😃

We received an update from the partner team about your ASINs being active again!

We are awaiting confirmation from your end.

Cheers,

Julia.

00
user profile
Julia_Amzn

Hello @Seller_MCLmkJcL7iQ9c,

@Roberto_Amazon and I have some good news for you this Friday afternoon. 😃

We received an update from the partner team about your ASINs being active again!

We are awaiting confirmation from your end.

Cheers,

Julia.

00
Reply
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