Kitchen Knives ASINs are Inactive in the UK
Hi,
I have had 9 of my ASINs go inactive all of which are kitchen knives that I have been selling for 3 years now successfully. I have lost over £30k in estimated sales since the ASINs became inactive.
I have escalated to the Managing Directors office 3 times and was redirected to the Executive Escalation Department. The Executive Escalation Department have promised that they are looking into it but it has been 8 days with no resolution.
My Case IDs are below:
Case ID: 10590603602
Case ID: 10580894982
Case ID: 10579050182
Please can anyone help me get this issue resolved or have any advice?
I have the uk_knife18 attribute on all ASINs, I use AVD and I am an FBA seller. I have tried deleting and remaking all listings with no success.
@Roberto_Amazon
Kitchen Knives ASINs are Inactive in the UK
Hi,
I have had 9 of my ASINs go inactive all of which are kitchen knives that I have been selling for 3 years now successfully. I have lost over £30k in estimated sales since the ASINs became inactive.
I have escalated to the Managing Directors office 3 times and was redirected to the Executive Escalation Department. The Executive Escalation Department have promised that they are looking into it but it has been 8 days with no resolution.
My Case IDs are below:
Case ID: 10590603602
Case ID: 10580894982
Case ID: 10579050182
Please can anyone help me get this issue resolved or have any advice?
I have the uk_knife18 attribute on all ASINs, I use AVD and I am an FBA seller. I have tried deleting and remaking all listings with no success.
@Roberto_Amazon
0 replies
Seller_MCLmkJcL7iQ9c
Here are all the replies I have received from seller support/escalations tea/MD office ,with no update provided in 8 days.
This is mind blowing that they can do this to specific sellers in a category whilst other sellers are still able to sell./
Seller_MCLmkJcL7iQ9c
@JiAlex_Amazon@Roberto_Amazon @Angie_Amazon
Please help, My Case IDs are below:
10599812432
10579050182
10590603602
Julia_Amzn
Hello @Seller_MCLmkJcL7iQ9c,
Thank you for reaching out.
I will address your case and keep informed on any updates.
Best,
Julia.
Julia_Amzn
Hello @Seller_MCLmkJcL7iQ9c,
@Roberto_Amazon and I have some good news for you this Friday afternoon. 😃
We received an update from the partner team about your ASINs being active again!
We are awaiting confirmation from your end.
Cheers,
Julia.
Kitchen Knives ASINs are Inactive in the UK
Hi,
I have had 9 of my ASINs go inactive all of which are kitchen knives that I have been selling for 3 years now successfully. I have lost over £30k in estimated sales since the ASINs became inactive.
I have escalated to the Managing Directors office 3 times and was redirected to the Executive Escalation Department. The Executive Escalation Department have promised that they are looking into it but it has been 8 days with no resolution.
My Case IDs are below:
Case ID: 10590603602
Case ID: 10580894982
Case ID: 10579050182
Please can anyone help me get this issue resolved or have any advice?
I have the uk_knife18 attribute on all ASINs, I use AVD and I am an FBA seller. I have tried deleting and remaking all listings with no success.
@Roberto_Amazon
Kitchen Knives ASINs are Inactive in the UK
Hi,
I have had 9 of my ASINs go inactive all of which are kitchen knives that I have been selling for 3 years now successfully. I have lost over £30k in estimated sales since the ASINs became inactive.
I have escalated to the Managing Directors office 3 times and was redirected to the Executive Escalation Department. The Executive Escalation Department have promised that they are looking into it but it has been 8 days with no resolution.
My Case IDs are below:
Case ID: 10590603602
Case ID: 10580894982
Case ID: 10579050182
Please can anyone help me get this issue resolved or have any advice?
I have the uk_knife18 attribute on all ASINs, I use AVD and I am an FBA seller. I have tried deleting and remaking all listings with no success.
@Roberto_Amazon
Kitchen Knives ASINs are Inactive in the UK
Hi,
I have had 9 of my ASINs go inactive all of which are kitchen knives that I have been selling for 3 years now successfully. I have lost over £30k in estimated sales since the ASINs became inactive.
I have escalated to the Managing Directors office 3 times and was redirected to the Executive Escalation Department. The Executive Escalation Department have promised that they are looking into it but it has been 8 days with no resolution.
My Case IDs are below:
Case ID: 10590603602
Case ID: 10580894982
Case ID: 10579050182
Please can anyone help me get this issue resolved or have any advice?
I have the uk_knife18 attribute on all ASINs, I use AVD and I am an FBA seller. I have tried deleting and remaking all listings with no success.
@Roberto_Amazon
0 replies
0 replies
Seller_MCLmkJcL7iQ9c
Here are all the replies I have received from seller support/escalations tea/MD office ,with no update provided in 8 days.
This is mind blowing that they can do this to specific sellers in a category whilst other sellers are still able to sell./
Seller_MCLmkJcL7iQ9c
@JiAlex_Amazon@Roberto_Amazon @Angie_Amazon
Please help, My Case IDs are below:
10599812432
10579050182
10590603602
Julia_Amzn
Hello @Seller_MCLmkJcL7iQ9c,
Thank you for reaching out.
I will address your case and keep informed on any updates.
Best,
Julia.
Julia_Amzn
Hello @Seller_MCLmkJcL7iQ9c,
@Roberto_Amazon and I have some good news for you this Friday afternoon. 😃
We received an update from the partner team about your ASINs being active again!
We are awaiting confirmation from your end.
Cheers,
Julia.
Seller_MCLmkJcL7iQ9c
Here are all the replies I have received from seller support/escalations tea/MD office ,with no update provided in 8 days.
This is mind blowing that they can do this to specific sellers in a category whilst other sellers are still able to sell./
Seller_MCLmkJcL7iQ9c
Here are all the replies I have received from seller support/escalations tea/MD office ,with no update provided in 8 days.
This is mind blowing that they can do this to specific sellers in a category whilst other sellers are still able to sell./
Seller_MCLmkJcL7iQ9c
@JiAlex_Amazon@Roberto_Amazon @Angie_Amazon
Please help, My Case IDs are below:
10599812432
10579050182
10590603602
Seller_MCLmkJcL7iQ9c
@JiAlex_Amazon@Roberto_Amazon @Angie_Amazon
Please help, My Case IDs are below:
10599812432
10579050182
10590603602
Julia_Amzn
Hello @Seller_MCLmkJcL7iQ9c,
Thank you for reaching out.
I will address your case and keep informed on any updates.
Best,
Julia.
Julia_Amzn
Hello @Seller_MCLmkJcL7iQ9c,
Thank you for reaching out.
I will address your case and keep informed on any updates.
Best,
Julia.
Julia_Amzn
Hello @Seller_MCLmkJcL7iQ9c,
@Roberto_Amazon and I have some good news for you this Friday afternoon. 😃
We received an update from the partner team about your ASINs being active again!
We are awaiting confirmation from your end.
Cheers,
Julia.
Julia_Amzn
Hello @Seller_MCLmkJcL7iQ9c,
@Roberto_Amazon and I have some good news for you this Friday afternoon. 😃
We received an update from the partner team about your ASINs being active again!
We are awaiting confirmation from your end.
Cheers,
Julia.
