Is anyone selling on Amazon France and Italy sites but are based here in the U.K.? Not FBA
Hello all.
Before Brexit we had a good trade to the EU countries (We sell personalised goods so cannot be FBA).
Our goods are under €150.
We are based in England but we listed on each EU countries individual Amazon site, for example: We listed our ad in French on the French site. French customers bought it, we made and shipped it, happy days.
Since Brexit, we had so many issues with Customs and Fees that we made the decision to stop selling on the EU sites.
We do get the occasional sale to France / Germany or Italy from our UK adverts, but we would like to sell directly again. With a sale to the EU from our UK ads, Amazon provide an IOSS number for us.
Has anyone done this since Brexit? If so, how did you deal with IOSS for that individual country?
We are aware of Taxamo who take care of VAT into each country and charge the seller a flat fee of £2.00 per sale.
Is anyone using them?
How do you find they work for you?
I hope you can help,
Ian
30 replies
Seller_7VbclcPFFRTnc
Would you be storing stock there ? Or just fulfilling fbm from England?
Seller_7VbclcPFFRTnc
However, read up on the returnless refunds for international orders
And make sure your prices are higher to cover the vat and customs
Seller_tRuvBEHDedp4q
Obviously - be aware of other Amazon policies for returns though
If you cannot provide a returns address in that country then you must offer free returns instead or returnless refunds
Seller_tRuvBEHDedp4q
Ha ha TLS - we are echoing each other lol
Seller_FQHkqHJI5SqTh
You will also need an EORI number; it’s free from ,gov.uk and register for EPR if sending to Germany, and France will need it too in the new year.
Seller_xUKHc5xSYJmI4
If you sell through a marketplace, they are likely to have registered for IOSS. If so, you just need to assign their IOSS number along with all the normal customs data in the pre-advice to us for the items sold through that marketplace.
Marketplace sellers who sell via Amazon, eBay, Etsy and NotOnTheHighStreet can continue to visit their local Post Office in the normal way. Those customers should declare which of these marketplaces their items were sold on, when presenting them at the Post Office counter, and the Post Office branch will capture this information. The correct marketplace IOSS number will then be allocated to your item by Royal Mail. If you are selling goods on other marketplace places you can use the Royal Mail Click & Drop service – where you will find instructions how to do this.
The above details are found on the Royal Mail website.
Complete the CN22 or CN23 sticker with the relevant information using Amazon IOSS number starting with IM. Also place a sticker which market place the IOSS belongs to such as Market Place AMAZON.
Tax will be deducted at source and if completed correctly there should be no issues and no duty to pay at the point of delivery.
Seller_OjfDlRjwRmHlu
If you sell via marketplaces like amazon, eBay, Etsy etc, you don’t need to register for IOSS separately, as the marketplace will provide the IOSS number, which will be electronically transferred to customs in the recipient’s country (shipping software will do this for you automatically)
If you sell to the EU from your website or through Groupon, for example, then you need to register for IOSS with an accounting firm registered in the EU - Ireland, for example.
We also sell to the EU, especially France and Germany, and those two countries are very easy to deal with, so you should try to get back into those markets.
We stopped selling to Italy and Spain as the constant issues with missing/lost items.
One-stop-shop is easy if you are selling on marketplaces it is expensive and complex when it comes to your own website.
Seller_pEXz19pDzWCEo
We dropped Italy as the items were occasionally delivered too late, but France is good and only second to Germany. Generally no problems.
