VAT liability payment and detailed transactions report from Amazon UK
Dear @Julia_Amzn,
My name is Ellie from Addlink Technology Corp. It's my pleasure to talk to you.
We have been opening cases since May to ask Amazon UK to provide VAT liability payment and detailed transactions report. The purpose is to provide this document to the UK Government for tax refund, so that we can pay the tax to Amazon.
The Support Team asked us to contact mdri-exec-escalations@ amazon.com.uk. We had to wait 72 hours for a reply on 06/03, and another 72 hours for a reply on 06/06, so we had to wait for more than a week. We cannot wait any longer because we will suffer more penalty from the Government.
Could you please help us to transfer it to the team responsible for tax? Or provide us with their contact information so that we could just contact them directly?
We indeed need to deal with this urgently, hope to get your reply ASAP, thank you.
Best regards,
Ellie Chiu
Addlink Technology Corp.


VAT liability payment and detailed transactions report from Amazon UK
Dear @Julia_Amzn,
My name is Ellie from Addlink Technology Corp. It's my pleasure to talk to you.
We have been opening cases since May to ask Amazon UK to provide VAT liability payment and detailed transactions report. The purpose is to provide this document to the UK Government for tax refund, so that we can pay the tax to Amazon.
The Support Team asked us to contact mdri-exec-escalations@ amazon.com.uk. We had to wait 72 hours for a reply on 06/03, and another 72 hours for a reply on 06/06, so we had to wait for more than a week. We cannot wait any longer because we will suffer more penalty from the Government.
Could you please help us to transfer it to the team responsible for tax? Or provide us with their contact information so that we could just contact them directly?
We indeed need to deal with this urgently, hope to get your reply ASAP, thank you.
Best regards,
Ellie Chiu
Addlink Technology Corp.


2 replies
Seller_ZOX9XGpVRPRwb
Dear @Julia_Amzn ,
Is there any update? This matter is very urgent for us and we really need your help!
Hope to hear from you soon.
Thank you and best regards,
Addlink Technology Corp.
Sarah_Amzn
Hello @Seller_ZOX9XGpVRPRwb,
I'm Sarah with Amazon.
I see that you have already created other threads regarding this topic.
Please create only one thread per question. Creating duplicate threads can create confusion and disruption in the Forums and is against the Forums Guidelines.
I will be closing this thread as a duplicate of willing to pay back the VAT owed to Amazon but mdri-exec-escalations@amazon.co.uk does not respond
Please follow up with my colleague Julia in the other thread.
Kind regards,
Sarah.