Amazon Approved Return of Order Over A Year old

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Seller_KrZd7nzelQbPD

Amazon Approved Return of Order Over A Year old

Amazon approved the return of an order approximated 18 months old. This is out of Amazon policy. Why did this happen? I want Amazon to credit my company the amount of the refund given to the customer ($300). And, the customer did not return everything that Amazon credited.

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Tiff_Amazon

Hi @adira_dance:

Are you still seeking any support on this question? Let me know if you would like me to send you a new case log communication to gather more details.

Thank you,

Tiff

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