Hello
My account has been deactivated due to "inappropriate listing contributions to our catalog." I am seeking clarification on what constitutes "inappropriate listing contributions." Does this refer to incorrect node IDs, or are there other specific issues that need to be addressed?
Below is the performance notification I received for your reference:
Your Amazon.co.uk selling partner account has been deactivated in accordance with section 3 of the Amazon Services Europe Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue in accordance with our Funds withholding policy:
https://sellercentral.amazon.com/gp/help/external/G9RA9LYBJ3QP27M6
Why did this happen?
We have taken this measure because you have submitted inappropriate listing contributions to our catalog. We leveraged a combination of automated means and expert human review to identify this issue and make this decision. This is in violation of Amazon "Selling Policies and Seller Code of Conduct":
https://sellercentral.amazon.co.uk/help/hub/reference/G1801
We're here to help
If you have questions about this policy or your account, you can contact us:
https://sellercentral-europe.amazon.com/cu/contact-us
How do I reactivate my account?
To reactivate your account, submit evidence or documentation demonstrating that your account has not violated our "Selling Policies and Seller Code of Conduct."
How do I send the required information?
You can submit your appeal by clicking "Reactivate your account" on the banner at the top of your "Account Health" page and following the instructions provided:
https://sellercentral-europe.amazon.com/performance/dashboard?reftag=ah_em_rp
Has your account been deactivated in error?
If you believe that there has been an error, please submit an explanation via Seller Central:
https://sellercentral-europe.amazon.com/home
Your explanation should include evidence demonstrating that your listing contributions comply with our "Selling Policies and Seller Code of Conduct."
What happens if I do not send the required information?
If we do not receive the required information, your account will remain deactivated and funds in your account may be held for 90 days.
Sincerely,
