How to change/update Brand?
So I sell 3 sizes of the same slippers. All made by same manufacturer (ABC for example) who have licensed the Brand (XYZ) to make the items.
On Amazon they are listed separately. I want them listed as a variation listing.
I have created the upload file to do this but it wont work. Amazon and SS tell me its because
Size M has been listed with Brand ‘ABC’
Size L has been listed with Brand ‘XYZ’
Size XL has been listed with Brand ‘ABC Ltd’
To combine individual listings into a variation listing, Brand has to be exactly the same.
If I try to edit Brand myself I get told I cannot (how some people manage it I have no idea). If I upload a file to do it it comes back with errors either about being unable to change Brand or that I am unauthorised to list items with the XYZ Brand (I am not I have full authorisation from the manufacturer to sell these items on any marketplace and their licensing agreement allows this too).
I have pointed out the EAN’s on the GS1 website all show the items are made by same manufacturer but Amazon response is the usual cut and paste answer that they all have to be same Brand to combine into a variation listing.
So any other ideas how to change Brand?
In my eyes the Brand should be XYZ but Id be happy to just get them all the same somehow so I can combine into a variation listing.
0 replies
Seller_ae51e0CJoHqCX
I am not sure what the best way for you is but allow me maybe a suggestion to delete the parent brand and then create the brand that you want to be the dominate brand and list the variations that are consistent with that brand and then create new asins for the other brand under a new parent.
Granted you will lose some of the reviews but if the other products have strong enough reviews then this should not cause too many issues with rank.
Getting Amazon to make these changes is a nightmare. I had it with some of my products and it was even obvious detail changes ie trying to get the brand changed from "ABC "to “ABC products.” that was a headache and I still have issues with it now.