Subject: Urgent: No Response from Amazon Support for 14 Days
Hello,
It has been over two weeks since we have been trying to reach out to Amazon's customer service through the provided email addresses without receiving any response. We are concerned about the lack of communication from their end. We understand that Amazon's customer service can be very busy, but as sellers, we are just trying to do our job efficiently. @Sarah_Amzn
Additionally, we have also tried contacting Amazon through social media where we have been tagged, but we have not received any reply.
We are at a loss and unsure of how to proceed to reactivate our account. Can you provide us with guidance or alternatives to resolve this issue?
Kind regards,
Seller_ZVAz3d5lZuGid
Quote: "we have been trying to reach out to Amazon's customer service"
I assume you mean Seller Support ? - as Customer Service is for customers/buyers. I am not sure that tag you have done for Sarah is active ? - I have tagged another mod for you.
@Julia_Amazon
10 replies
Seller_ZVAz3d5lZuGid
Quote: "we have been trying to reach out to Amazon's customer service"
I assume you mean Seller Support ? - as Customer Service is for customers/buyers. I am not sure that tag you have done for Sarah is active ? - I have tagged another mod for you.
@Julia_Amazon
Seller_TGhIRbxelTTWo
@Julia_Amazoncan you help us for this issue thank you
Ezra_Amazon
Hi @Seller_TGhIRbxelTTWo,
Thanks for getting in touch with us.
Could you kindly provide the communication you received from Amazon about your account deactivation?
Best regards, Ezra
