30 Day temporary account review
@Ezra_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon @Spencer_Amazon @Winston_Amazon @Indy_Amazon
Hi all,
Seller Support confirmed our 30-day review is complete, but payments are still on hold.
On top of this, our account shows DD+7 active, even though Amazon officially extended our migration to 19 March 2026.
We have no violations, use 100% Buy Shipping, and have sold on Amazon for over 10 years. The Review Team isn’t responding.
Has anyone faced this or knows how to escalate?
Thanks,
30 Day temporary account review
@Ezra_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon @Spencer_Amazon @Winston_Amazon @Indy_Amazon
Hi all,
Seller Support confirmed our 30-day review is complete, but payments are still on hold.
On top of this, our account shows DD+7 active, even though Amazon officially extended our migration to 19 March 2026.
We have no violations, use 100% Buy Shipping, and have sold on Amazon for over 10 years. The Review Team isn’t responding.
Has anyone faced this or knows how to escalate?
Thanks,
1 reply
Jonathan_Amazon
Hello @Rohi_Home_750,
This is Jonathan from Amazon and I want to provide you with some guidance based on your post.
Seller Support confirmed our 30-day review is complete, but payments are still on hold. On top of this, our account shows DD+7 active, even though Amazon officially extended our migration to 19 March 2026.
Based on my observations from your post, I want to provide you with a sense of direction moving forward.
I can see how frustrating this situation must be, especially after 10+ years of selling with a clean record and using 100% Buy Shipping. When a review period completes, it's natural to expect immediate resolution, so I understand your concern about the payment hold continuing and the DD+7 display issue.
Here's what typically happens with account reviews and payment holds. When a review period completes, there's sometimes a processing window before holds are lifted. The system should reflect any updates within a reasonable timeframe. For the DD+7 display on your account, if Amazon officially extended your migration deadline to March 19, 2026, this should be reflected in your account settings.
Here are some questions that will help clarify your situation:
When Seller Support confirmed your review was complete, did they provide any specific details about next steps or what to expect regarding your payments? Sometimes there are additional processing requirements that weren't clearly communicated.
Have you checked your Account Health dashboard recently for any notifications or updates? Sometimes there are messages or action items that might not be immediately obvious.
Can you confirm whether you've received any emails or notifications since Seller Support told you the review was complete? This helps understand if there might be additional information requests.
For the DD+7 issue specifically, have you checked your Payment Settings to see what information is displayed there regarding your disbursement schedule and migration timeline?
In situations where timelines extend and you're not receiving responses, it's important to document everything. Keep records of all communications, including dates and what was specifically communicated about your review completion and payment timeline.
I appreciate you providing this information to the community. Please continue to share any updates about your situation so we can better understand how to support you.
Regards,
Jonathan.