📊 UK Sellers: What's Your Biggest Listing Challenge Right Now?
Hello Sellers,
Whether you're managing a handful of products or thousands of SKUs, listing issues can quietly eat into your sales. We want to hear directly from you about what's causing the most friction.
Share Your Experience
- Which listing issues are taking up most of your time right now — suppressed listings, catalogue conflicts, image rejections, or something else entirely?
- Have you found a workaround or tool in Seller Central that's made managing listings easier?
- If you could fix one thing about the listing process on Amazon.co.uk, what would it be?
Your responses help us understand where sellers need more support and better resources. Reply with your answers below — the more specific, the more useful for the community.
Helpful Resources
- Identify and Fix Listings with Quality Alerts — Identify and fix listing quality issues affecting discoverability and conversions
- Product Detail Page Rules — Policies on writing listings and adding detail pages
- Add Your Products Using Inventory File Templates — Guide for bulk listing creation and updates
- Category, Product and Content Restrictions— Detailed information on restricted products and categories
- Contact Seller Support— Request corrections to product detail pages when standard edits aren't working
📊 UK Sellers: What's Your Biggest Listing Challenge Right Now?
Hello Sellers,
Whether you're managing a handful of products or thousands of SKUs, listing issues can quietly eat into your sales. We want to hear directly from you about what's causing the most friction.
Share Your Experience
- Which listing issues are taking up most of your time right now — suppressed listings, catalogue conflicts, image rejections, or something else entirely?
- Have you found a workaround or tool in Seller Central that's made managing listings easier?
- If you could fix one thing about the listing process on Amazon.co.uk, what would it be?
Your responses help us understand where sellers need more support and better resources. Reply with your answers below — the more specific, the more useful for the community.
Helpful Resources
- Identify and Fix Listings with Quality Alerts — Identify and fix listing quality issues affecting discoverability and conversions
- Product Detail Page Rules — Policies on writing listings and adding detail pages
- Add Your Products Using Inventory File Templates — Guide for bulk listing creation and updates
- Category, Product and Content Restrictions— Detailed information on restricted products and categories
- Contact Seller Support— Request corrections to product detail pages when standard edits aren't working
110 replies
Seller_ZqDaGvanHrqXk
Biggest challenge is that Amazon support is impossible to deal with and I spend days and days trying to get an answer. I can't reactivate an account because there is a violation on another country account. I can't delete or resolve the other country account as there is a violation on the opposite country account. I'm basically stuck in a massive loop for weeks on end where I can't delete an account because it need to be reactivated to delete it and I can't reactivate it due to a policy violation on the alternate account. Amazon support has been absolutely beyond useless for about 3 weeks now in getting any of the issues resolved.
Seller_ZjZ4slOF0jHpk
And more frustration. This morning I find that potentially hundreds of listings I updated with new keywords still have the old keywords. I don't know how far back this goes, but I've now got to go through 300 listings (with 22 variations each) to find out which have taken the new keywords and which were just ignored.
Nothing ever just works on Amazon. Nothing in the listing process can be relied upon. Constantly there are bugs, mistakes & errors.
Seller_PY6qN1rPPfY0J
The new product title requirements. I changed the title on my best selling item and the sales tanked. My whole business could collapse if that happens across the board.
Seller_iSaQ1YZLh9y3p
Too much time troubleshooting problems. Unable to resolve and so end up loosing the ASIN due to violation, which is utterly rubbish. I give up.
Concentrating on other marketplaces now.
Seller_RkdWF0kenv334
The AI "helpful" care instructions added to the top of my listings without asking me. One care instruction on a keyring suggested "Don't lose the keyring". How unprofessional does that look!!
Amazon needs to ask sellers BEFORE adding in this rubbish.
Seller_ZjZ4slOF0jHpk
Can't list at all now. Every time I click 'edit' my browser downloads an exe file (I'm on a Mac, so luckily it won't try and open them), but I guess I have to go for a walk and wait for the latest screw-up to be fixed.
Seller_RguKGMHvWFmo3
Amazon to be frank with you.
Your lack of a decent efficient Seller Support Function including the chat function. No business person has time to sit and wait for a YTS person to dip in and out of the chat while they talk to 10 sellers at a time, to then after 10 mins just state that it needs to be looked at by someone else.
> No experience with seasonal products
> Blocking listings every few days, then Seller Support being useless to get unblocked in a timely manner
> Having to sign in twenty times a day
> Not being able to change my photos/info on my products with ease. Sizing might change say or fabric composition but you wont allow me to change. I might want a better lead photo after a time of no sales, you wont let me change it.
> The changes you keep making, giving us extra work
> AI robots running everything
> Unfair refunds without a customer even making contact
> Unfair and incorrect A to Z claims
> Negative feedback which is incorrect but unable to get removed
>>> I forgot to add the divisive language used on a daily basis to scare us. Even the new dashboard uses CRITICAL to describe orders that are due for dispatch. Currently at 89.5% on time delivery, I guess its because of the weather causing delays as my postage is fully tracked, so MY ACCOUNT IS AT RISK OF DEACTIVATION. Its unnecessary language.
Seller_XoFq9QI36dCQh
Listing on Amazon has become a challenge itself.
I sell cake toppers, which fall under **Home & Kitchen > Arts & Crafts > Party Supplies > Cake Decorating Supplies > Cake Toppers**, and I have been using the same browse node for the last 4 or 5 years. However, in the last 10 days, I listed about 8 similar items, and all ended up listed in the Toys category, where they ask me about batteries, safety warnings, etc.
The Toys category charges me a 15% referral fee, while the category I mentioned above has an 8% referral fee applicable. I opened about 20 cases in the last 10 days to fix these. It is really frustrating that every time I get different information from the Amazon representative.
Sometimes they change the category straight away, sometimes they refer it to a specialist team, sometimes they say they have done it but it does not change for days until I resend the message, sometimes they change only half of the variations and say they cannot change the rest. Sometimes they refuse it completely, and then I have to open another case hoping that a different person will solve the case, which is frustrating, but I have been quite successful in that.
When I checked my old listings, I realised that the listings I updated in the last few months with this new template seem to have an issue with the referral fee. When I update my item with this new template, it automatically places my item in a higher-fee category without my knowledge.
Today, I thought I would speak with an Amazon representative over the phone, but the first call had poor reception and the person hung up the phone. The second time, I explained all of the above to a person, and then he decided to connect me to a specialist. After waiting 15 minutes, the specialist could not hear me because there was too much noise in his background in india , and he eventually hung up the phone.
So I do not know what I am supposed to do. How do I explain to Amazon that this new listing template is causing issues?
Seller_lmJOjF6JybyzB
Can we stop pretending that Amazon cares about our feedback?
Seller_ZjZ4slOF0jHpk
Now I can't publish A+ content for a page because it uses the word Troon. It's a photograph of Troon. But I guess Troon is a registered brand somewhere. How utterly ridiculous. How are we supposed to describe things/places if it just happens those words are restricted? Just another example of how stupid & frustrating the listing process is on here.
Seller_KM2No8jybV32S
Our biggest problem is that Amazon are rubbish.
6+ years to implement multiple box items on prime in buy shipping.
2 days ago seller central had a forced update on us, now we're randomly getting this pop up all over seller central, neither button does anything.
Compound that with offshore call centres, so someone phones me from India last week "your going to be migrated to DD+7 in august", can I have a date please "no im from seller performance not payments I cant speak with you about the details"
It is quite honestly a complete disgrace how poorly managed Amazon is as a platform.
