Return reason: Missed estimated delivery date - Even though EST Delivery date not until tomorrow
Just had an automated return request accepted on an order (next day shipping) with reason “missed estimated delivery” even though (order Fri with estimated delivery Saturday)…which is tomorrow
Never seen this before, how was customer able to get a return request automatically accepted, despite the order only being placed a few hours ago and delivery date not yet up?
7 replies
Seller_qZO3ZCjoBXEeL
It may have been a delayed order due to the Amazon issues. They might have placed the order yesterday. Alternatively it could have been sitting in pending for a long time.
Seller_EJIX7rqDNQJi2
Don’t worry, you can completely ignore the buyer’s incorrect return reason.
Once you receive the item back, inspect it along with the order details and if you determine that the return reason selected was wrong, you will be able to treat it as a discretionary return.
