Dear Amazon Performance Team,

I hope you’re doing well.

I am a UK-based seller operating under a dropshipping model, and I’ve recently encountered two major issues:

1. Many of my listings appear as “Out of Stock”, even though I actively sync inventory through reliable suppliers and systems.

2. Buy Box eligibility has disappeared across most of my active listings, despite meeting all standard requirements including competitive pricing, valid tracking uploads, and low cancellation rates.

I would like to respectfully request a review of my account and clarification on these changes.

In addition, I do not believe this is related to my ODR (Order Defect Rate), as my current ODR is well below 1%. I’ve also confirmed that other sellers I work with, who have strong metrics and similar fulfillment models, are facing identical Buy Box suppression issues, even with better-than-average performance indicators.

This leads me to wonder whether a recent platform update or temporary issue may be affecting seller visibility, particularly for those using third-party fulfillment in the UK.

Your support and insight on this matter would be greatly appreciated. I remain committed to maintaining Amazon’s high standards and providing excellent customer experiences.

Kind regards,