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USPS recycling and reusing tracking numbers
Not sure if it's just my luck but for 2 orders, seems USPS labels purchased through Amazon have been recycled for items (not mine) that were delivered some time ago in the recent past. Going to assume I'm out of luck on getting a refund because they show as delivered by USPS.
Happy Monday... :(
201 replies
Seller_VYp6pc9C2mf1p
Not just your luck, happened to me today also.
Seller_lxjRJMmKEyBFU
Same here. We only noticed because a customer let us know. We shipped all of ours through Veeqo. Going to have to refund them (if possible) and re ship them another way. This is such a mess and will result in late packages. I fear shipping them out with old tracking numbers and wrong zip codes.
Seller_znrHsssqIZFl5
We've seen the same thing - recently recycled tracking numbers. My hope is that the tracking information will reset with a new scan.
Seller_UAZKffA7vpwUC
We have already started to get several complaints that the tracking #s show delivered last month or in Dec and in different locations.
Customers are getting very upset and concerned.
Seems like Amazon / USPS must have a severe systems issue today.
This is going to be a customer service nightmare :(
Seller_AlVPm6TFsKTAT
I am having the same issue. Hoping Amazon or USPS or someone releases a statement on this.
If anything, the tracking on the Amazon side does seem to be updating properly. Even though USPS shows delivered on 12/24, Amazon shows that the item arrived at a carrier facility this evening.
Seller_4hYgD5o54D74Y
Happening to me too. My labels from other venues are working fine, it's just my Amazon ones, and only labels purchased today. I ship Ground Advantage < 1lb.
Seller_z9e6kTsdlMXsG
Same issue here. Only ground advantage labels for me, hazmat and priority aren't showing up at all on USPS site. Seems like a system error on USPS' side, hopefully they get it resolved before all the packages are headed to the wrong zip code. Are the moderators aware of this? The sooner Amazon can get on top of USPS to correct this, the better for everyone
@Nano_Amazon
@Dominic_Amazon
@Cade_Amazon
@Jameson_Amazon
@Manny_Amazon
@Micah_Amazon
@Danny_Amazon
@Cooper_Amazon
Seller_HH57ZbA7Hx0Ks
We have a few hundred packages sent today. We are at 4 customers freaking out so far. It is not just Amazon, but also other channels (we use Veeqo).
This is a big problem. I expect the next thing we will see are AtoZ's for not received.
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