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Seller_AVteysPitiEJq

Long Term Storage Fee - Massive Increase

Hello all,

I've gone from paying around £25 a month long term storage fees to around £200 which I've been looking into.

I have a query and I'm hoping someone wise would know what this means and what can I do.

I'm attaching a few lines from my spreadsheet where it say I was charged €0.25 for a unit stored in France yet I turned off all other marketplaces in the ASINs product detail page and it says no listing too. I've also notice quite a number of similar charges where I have even deleted the listing as I no longer stock it.

AI tell me it's something to do with 'phantom' inventory and to open a case but there are dozens like this.

img

I urge everyone to check as Lord knows how much they're making on the back of this.

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6 replies
Tags:Fulfilment
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user profile
Seller_AVteysPitiEJq

Long Term Storage Fee - Massive Increase

Hello all,

I've gone from paying around £25 a month long term storage fees to around £200 which I've been looking into.

I have a query and I'm hoping someone wise would know what this means and what can I do.

I'm attaching a few lines from my spreadsheet where it say I was charged €0.25 for a unit stored in France yet I turned off all other marketplaces in the ASINs product detail page and it says no listing too. I've also notice quite a number of similar charges where I have even deleted the listing as I no longer stock it.

AI tell me it's something to do with 'phantom' inventory and to open a case but there are dozens like this.

img

I urge everyone to check as Lord knows how much they're making on the back of this.

Tags:Fulfilment
00
77 views
6 replies
Reply
6 replies
user profile
Seller_LrOi5Val3Iifg

They have possibly found old stock somewhere. I know we have just had a load of stock returned to us which must be 2 or 3 years old.

You also need to look at how long the stock has been in amazons warehouse as the longer its been there the more it costs. You may be better recalling it

00
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Glenn_Amazon

Hi there @Seller_AVteysPitiEJq,

I'm sorry you have had difficulties with your storage fee. The best way to review and contest the charges is to provide your information to Seller Support. If you have difficulties please provide your Case ID here and we can investigate and see what escalation options we can offer. Thank you for your understanding.

-Glenn

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user profile
Seller_AVteysPitiEJq

Long Term Storage Fee - Massive Increase

Hello all,

I've gone from paying around £25 a month long term storage fees to around £200 which I've been looking into.

I have a query and I'm hoping someone wise would know what this means and what can I do.

I'm attaching a few lines from my spreadsheet where it say I was charged €0.25 for a unit stored in France yet I turned off all other marketplaces in the ASINs product detail page and it says no listing too. I've also notice quite a number of similar charges where I have even deleted the listing as I no longer stock it.

AI tell me it's something to do with 'phantom' inventory and to open a case but there are dozens like this.

img

I urge everyone to check as Lord knows how much they're making on the back of this.

77 views
6 replies
Tags:Fulfilment
00
Reply
user profile
Seller_AVteysPitiEJq

Long Term Storage Fee - Massive Increase

Hello all,

I've gone from paying around £25 a month long term storage fees to around £200 which I've been looking into.

I have a query and I'm hoping someone wise would know what this means and what can I do.

I'm attaching a few lines from my spreadsheet where it say I was charged €0.25 for a unit stored in France yet I turned off all other marketplaces in the ASINs product detail page and it says no listing too. I've also notice quite a number of similar charges where I have even deleted the listing as I no longer stock it.

AI tell me it's something to do with 'phantom' inventory and to open a case but there are dozens like this.

img

I urge everyone to check as Lord knows how much they're making on the back of this.

Tags:Fulfilment
00
77 views
6 replies
Reply
user profile

Long Term Storage Fee - Massive Increase

by Seller_AVteysPitiEJq

Hello all,

I've gone from paying around £25 a month long term storage fees to around £200 which I've been looking into.

I have a query and I'm hoping someone wise would know what this means and what can I do.

I'm attaching a few lines from my spreadsheet where it say I was charged €0.25 for a unit stored in France yet I turned off all other marketplaces in the ASINs product detail page and it says no listing too. I've also notice quite a number of similar charges where I have even deleted the listing as I no longer stock it.

AI tell me it's something to do with 'phantom' inventory and to open a case but there are dozens like this.

img

I urge everyone to check as Lord knows how much they're making on the back of this.

Tags:Fulfilment
00
77 views
6 replies
Reply
6 replies
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Seller_LrOi5Val3Iifg

They have possibly found old stock somewhere. I know we have just had a load of stock returned to us which must be 2 or 3 years old.

You also need to look at how long the stock has been in amazons warehouse as the longer its been there the more it costs. You may be better recalling it

00
user profile
Glenn_Amazon

Hi there @Seller_AVteysPitiEJq,

I'm sorry you have had difficulties with your storage fee. The best way to review and contest the charges is to provide your information to Seller Support. If you have difficulties please provide your Case ID here and we can investigate and see what escalation options we can offer. Thank you for your understanding.

-Glenn

00
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user profile
Seller_LrOi5Val3Iifg

They have possibly found old stock somewhere. I know we have just had a load of stock returned to us which must be 2 or 3 years old.

You also need to look at how long the stock has been in amazons warehouse as the longer its been there the more it costs. You may be better recalling it

00
user profile
Seller_LrOi5Val3Iifg

They have possibly found old stock somewhere. I know we have just had a load of stock returned to us which must be 2 or 3 years old.

You also need to look at how long the stock has been in amazons warehouse as the longer its been there the more it costs. You may be better recalling it

00
Reply
user profile
Glenn_Amazon

Hi there @Seller_AVteysPitiEJq,

I'm sorry you have had difficulties with your storage fee. The best way to review and contest the charges is to provide your information to Seller Support. If you have difficulties please provide your Case ID here and we can investigate and see what escalation options we can offer. Thank you for your understanding.

-Glenn

00
user profile
Glenn_Amazon

Hi there @Seller_AVteysPitiEJq,

I'm sorry you have had difficulties with your storage fee. The best way to review and contest the charges is to provide your information to Seller Support. If you have difficulties please provide your Case ID here and we can investigate and see what escalation options we can offer. Thank you for your understanding.

-Glenn

00
Reply
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