My Amazon Seller Account has been deactivated since 1 whole year for the suspicion of relation with another account in the US

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_qLBnE3QJgLa01

My Amazon Seller Account has been deactivated since 1 whole year for the suspicion of relation with another account in the US

I've had an Amazon seller account in the EU for 7 years, but last year, Amazon deactivated my account because it believed they have found us related to another seller account in the US, which was deactivated a week earlier. I've submitted tens of appeals since last year and sent them every possible evidence which proves that we have no connection whatsoever, but Amazon keeps sending the same response every single time, asking me to send them different evidence, which is impossible to get because we have never dealt with that seller. I tried most of the appeal options, but Amazon keeps rejecting our appeals. They've even retained the money they owe us and never released it to us.

Is there anyone who knows how to resolve this issue and submit an appeal that will be accepted so that my account can be reactivated? I'm willing to pay if someone guarantees my account's reactivation.

Thank you very much in advance!

VINTRO

20 views
3 replies
Tags:Account Health, Deactivated, Seller Support, Suspended
00
Reply
0 replies
user profile
Seller_RlZVPg3d6ZUGP

Do you have the name of the account? have you found any details on them?

20
Follow this discussion to be notified of new activity